- Customer Automation
- AI Customer Inquiries
- AI-powered inquiry routing
Using AI: analyze and route customer inquiries to appropriate departments
Automatically analyze incoming customer inquiries using AI to identify intent and urgency, then route them to the right department and send instant team notifications. Streamline response workflows by generating AI-driven replies for faster customer engagement. Reduce manual sorting, speed up support times, and maintain consistent message quality across channels.
Filter by common apps:
Webhooks by Zapier
Formatter by Zapier
ChatGPT (OpenAI)
Storage by Zapier
Facebook Messenger
AI by Zapier
Google Sheets
Manychat
HubSpot
Filter by Zapier
Microsoft Teams
- Categorize customer inquiries with Webhooks by Zapier, format text, send prompt to ChatGPT, and set value in Storage
- Analyze customer inquiries from Facebook Messenger, classify them, and respond with tailored information
Analyze customer inquiries from Facebook Messenger, classify them, and respond with tailored information
- Classify messages, generate replies, and update user fields in Manychat with ChatGPT
Classify messages, generate replies, and update user fields in Manychat with ChatGPT
- Analyze customer inquiries, categorize by urgency and service type, and notify team in Microsoft Teams
Analyze customer inquiries, categorize by urgency and service type, and notify team in Microsoft Teams