- Customer Automation
- Customer Follow-Up
- Automated post-service surveys
Send followup surveys after service events
Automating follow-up surveys after service events ensures timely customer feedback collection without manual intervention, increasing response rates and customer satisfaction insights. By triggering surveys based on event completions—such as order labels created, invoices paid, or meetings scheduled—businesses can capture impressions while experiences are fresh. This streamlined process saves time, reduces errors, and empowers teams to act on feedback quickly for continuous service improvement.
Filter by common apps:
Webhooks by Zapier
Filter by Zapier
Whippy
Square
Google Sheets
Mailchimp
Typeform
Delay by Zapier
SMTP by Zapier
Google Calendar
Formatter by Zapier
pulseM
Sign In Scheduling
Gmail
Delighted
Looping by Zapier
EverTransit
Jotform Enterprise
Zendesk
- Collect customer feedback after calls with Whippy and Webhooks by Zapier
- Collect customer info in Google Sheets, and add/update subscribers in Mailchimp after new Square orders
Collect customer info in Google Sheets, and add/update subscribers in Mailchimp after new Square orders
- Follow up with customers via email after Typeform feedback, and offer survey reward
Follow up with customers via email after Typeform feedback, and offer survey reward
- Send follow up survey via pulseM after Google Calendar event ends, and delay for feedback collection
Send follow up survey via pulseM after Google Calendar event ends, and delay for feedback collection
- Send follow up email with survey link via Gmail after appointment in Sign In Scheduling
Send follow up email with survey link via Gmail after appointment in Sign In Scheduling
- Send follow up email survey via Delighted after order delay and specific conditions
Send follow up email survey via Delighted after order delay and specific conditions
- Send follow up email with survey link from Google Sheets to customers before event from Google Calendar
Send follow up email with survey link from Google Sheets to customers before event from Google Calendar
- Send follow up email with survey link from EverTransit to Gmail after ride status update
Send follow up email with survey link from EverTransit to Gmail after ride status update
- Update Zendesk ticket with feedback from Jotform survey responses
Update Zendesk ticket with feedback from Jotform survey responses