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  1. Team Automation
  2. Team Updates
  3. Real-time ticket alerts

Notify team members about support ticket updates

Automate the delivery of support ticket updates to your team’s preferred communication channels, ensuring everyone stays informed without manual oversight. This workflow reduces response times by providing real-time alerts whenever ticket statuses change or new information is added. By eliminating manual monitoring, teams can focus on resolving customer issues faster and maintain higher service quality.

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