- IT Automation
- Incident Management
- Auto-create incident tickets
Create incidents from new service requests
Automatically converting new service desk requests into incident records streamlines response workflows by eliminating manual ticket creation, reducing human error, and ensuring no issue goes untracked. This automation accelerates incident triage and resolution by instantly propagating critical service requests into your incident management system, giving teams immediate visibility and context. It also standardizes the workflow, so every incoming request follows the same reliable process, boosting operational efficiency and service quality.
Filter by common apps:
Webhooks by Zapier
Filter by Zapier
Rootly
ManageEngine ServiceDesk Plus Cloud
SolarWinds Service Desk
ServiceNow
Jira Service Management
incident.io
InvGate Service Desk
- Create incident in Rootly from web requests that meet criteria
- Create incident in SolarWinds Service Desk when new request is submitted in ManageEngine ServiceDesk Plus Cloud
Create incident in SolarWinds Service Desk when new request is submitted in ManageEngine ServiceDesk Plus Cloud
- Create incident record in ServiceNow, and send ticket information via webhook
Create incident record in ServiceNow, and send ticket information via webhook
- Create an incident in incident.io for new requests in Jira Service Management
Create an incident in incident.io for new requests in Jira Service Management
- Create new service request in InvGate Service Desk from incoming requests
Create new service request in InvGate Service Desk from incoming requests