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  1. IT Automation
  2. Incident Management
  3. Auto-create incident tickets

Create incidents from new service requests

Automatically converting new service desk requests into incident records streamlines response workflows by eliminating manual ticket creation, reducing human error, and ensuring no issue goes untracked. This automation accelerates incident triage and resolution by instantly propagating critical service requests into your incident management system, giving teams immediate visibility and context. It also standardizes the workflow, so every incoming request follows the same reliable process, boosting operational efficiency and service quality.

Filter by common apps:

  • Webhooks by Zapier
  • Filter by Zapier
  • Rootly
  • ManageEngine ServiceDesk Plus Cloud
  • SolarWinds Service Desk
  • ServiceNow
  • Jira Service Management
  • incident.io
  • InvGate Service Desk