Instant Intake
Auto-create project tasks from every incoming ticket so no request is missed.
- Service Automation
- AI Service Management
AI Service Management
AI Service Management automates the intake, triage, and tracking of customer service issues by connecting AI tools with your project management platforms. Zapier routes new support requests into organized tasks, applies intelligent tagging, and notifies the right teammates instantly. This keeps service workflows consistent, measurable, and scalable without manual data entry.
Smart Triage
Apply AI-driven categorization and priority labels to accelerate response times.
Seamless Tracking
Sync status updates across tools to keep support and product teams aligned.
