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  1. Service Automation
  2. On-Call Management

On-Call Management

On-call Management automations route inbound calls, sync call details to your CRM or database, and alert the right teammate instantly. Zapier eliminates manual data entry and paging so every emergency reaches the right person with full context. You gain faster response times, cleaner records, and peace of mind that no call falls through the cracks.
On-Call Management

Instant Routing

Automatically notify the scheduled on-call teammate as soon as a call arrives, ensuring rapid response.

CRM Sync

Create or update CRM contacts and call logs in real time to keep customer records complete and current.

Data Accuracy

Extract call details and store them in centralized databases to eliminate manual errors and maintain reliable data.

Featured use cases

Automatically update on-call schedules and notify teams in real time to ensure swift incident response and clear accountability.

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Automatically update CRM contacts with inbound call details to keep records accurate and trigger timely follow-ups.

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Automatically extract call details and update centralized data systems for accurate, real-time record keeping.

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Auto-sync phone call data to your CRM to keep contacts updated and ensure accurate records without manual effort.

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Automatically capture and organize call details across your tools to ensure timely follow-up and seamless customer communication.

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Automate on-call scheduling and notifications to keep teams informed and responsive.

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Bring your workflow ideas to life. Build your first automation in minutes.

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