Instant Routing
Automatically notify the scheduled on-call teammate as soon as a call arrives, ensuring rapid response.
- Service Automation
- On-Call Management
On-Call Management
On-call Management automations route inbound calls, sync call details to your CRM or database, and alert the right teammate instantly. Zapier eliminates manual data entry and paging so every emergency reaches the right person with full context. You gain faster response times, cleaner records, and peace of mind that no call falls through the cracks.
CRM Sync
Create or update CRM contacts and call logs in real time to keep customer records complete and current.
Data Accuracy
Extract call details and store them in centralized databases to eliminate manual errors and maintain reliable data.
Featured use cases
Automatically update on-call schedules and notify teams in real time to ensure swift incident response and clear accountability.
+ moreAutomatically update CRM contacts with inbound call details to keep records accurate and trigger timely follow-ups.
+ more
Automatically extract call details and update centralized data systems for accurate, real-time record keeping.
+ moreAuto-sync phone call data to your CRM to keep contacts updated and ensure accurate records without manual effort.
+ moreAutomatically capture and organize call details across your tools to ensure timely follow-up and seamless customer communication.
+ moreAutomate on-call scheduling and notifications to keep teams informed and responsive.
+ more