Instant Alerts
Notify the correct on-call teammate immediately when a critical call arrives, slashing response times.
- Service Automation
- AI On-Call Management
AI On-Call Management
AI-driven on-call automations in Zapier route urgent calls to the right personnel, sync caller data with your CRM, and log every interaction for easy follow-up. These workflows eliminate manual hand-offs, reduce response time, and keep customer records flawless. Teams stay responsive while leadership gains full visibility into support performance.
Accurate Records
Auto-create or update CRM contacts after each call to maintain reliable, up-to-date customer data.
Seamless Follow-Ups
Log call details automatically so you can schedule prompt follow-ups without digging for information.
Featured use cases
Automatically analyze inbound calls and sync outcomes to your CRM for up-to-date contacts and deals without manual entry.
+ moreUse AI to auto-create or update CRM contacts from calls for accurate, up-to-date records with no manual work.
+ moreAutomatically capture and log call follow-up details in a central sheet via reaction-based triggers to ensure no next steps are missed and streamline customer outreach.
+ moreAutomate oncall notifications and scheduling updates to ensure prompt incident response and real-time team coordination.
+ more