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  1. Customer Automation
  2. Customer Management

Customer Management

Customer Management automations in Zapier collect, centralize, and update customer details the moment a purchase or form submission occurs. They remove manual data entry and keep every tool—CRMs, email platforms, and help desks—in perfect sync. The result is faster follow-up, cleaner records, and a consistent customer experience.
Customer Management

Instant Capture

Automatically grab new customer data from orders or forms and store it where you need it.

Record Sync

Keep customer profiles identical across all your apps to eliminate duplicates and outdated info.

Frictionless Follow-up

Trigger personalized emails, tasks, or tickets immediately after each purchase to boost satisfaction.

Featured use cases

Automatically sync and standardize customer data across systems to maintain accurate, up-to-date profiles without manual work.

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Automatically sync and update post-purchase customer data and trigger personalized follow-ups to ensure accurate records and timely engagement.

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Automatically capture and organize new customer data into a centralized database for accurate, real-time lead management.

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Bring your workflow ideas to life. Build your first automation in minutes.

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