Zoom Help & Support

What Zoom Triggers and Actions are Supported?

Supported Triggers#

  • New Registrant - Triggers when a new registrant is added to a webinar.
  • New Meeting - Triggers when a new meeting or webinar is created.

Supported Actions#

  • Create Registrant - Create a new webinar registrant.
  • Create Meeting - Create a meeting or webinar.Note:The meeting options such as join before host, host video, participants video and audio setting would follow the account/user group setting in Zoom web page.
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How to Get Started with Zoom on Zapier

To get started with Zoom, click Connected Accounts and then Connect new account with Zoom App.

Zoom Connect new account

How to get your Zoom API key#

Next, enter your API Key and API Secret.

Zoom Enter Key and Secret

To obtain your API Key and API Secret, log into your Zoom Profile at https://www.zoom.us/profile/setting and go to scroll to the bottom of your settings to Integration Authentication to obtain these.

Zoom User Profile

If all steps were successful your Zoom account will now be successfully connected.

Zoom connection successful

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Common Problems with Zoom

I can't connect my account#

In order to have access to Zoom's API, you need to be on one of their paid plans.

New Registrant isn't (always) triggering#

Zoom does not notify Zapier of new registrants if those were created via their API, e.g. with another Zap. As a workaround, they suggest "to send the Zoom registration information to a web/smart form to capture the data. Then, you can leverage this form data to push out the registration information when a new form/submission is added.".

Alternatively, this may be due to Zoom not supporting recurring webinar registration with Zapier yet. This is currently being worked on but there is not an ETA on when this will be available.

The meeting duration is wrong#

The Duration field for the "Create Meeting" Action is in minutes, not hours.

How to Use Zapier Plus a Payment Processor to Register Paid Webinar Attendees#

Please refer to this Zoom guide for more details: https://support.zoom.us/hc/en-us/articles/205260649-How-To-Use-Zapier

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Need More Help? - Our support team is happy to help -- send us a message

Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based conference room solution into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Windows, Mac, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.

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