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Zapier makes it easy to integrate Zoho CRM with SendGrid - no code necessary. See how you can get setup in minutes.

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Zoho CRM
Zoho CRM logo
Zoho CRM
1. Choose trigger event
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SendGrid
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SendGrid
2. Choose action
Zoho CRM logo
1. Select the event
Setup
Test
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Zoho CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contact" from Zoho CRM.

Add your action

An action happens after the trigger—such as "Send Email" in SendGrid.

You’re connected!

Zapier seamlessly connects Zoho CRM and SendGrid, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Zoho CRM + SendGrid integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zoho CRM and SendGrid

How do I connect Zoho CRM with SendGrid?

To connect Zoho CRM with SendGrid, first navigate to your Zapier dashboard and select 'Make a Zap.' Choose Zoho CRM as the trigger app and authenticate your account. Once authenticated, choose a specific trigger event such as 'New Lead.' Next, select SendGrid as the action app, authenticate it, and configure the desired action such as 'Send Email.'

What triggers from Zoho CRM can be used in this integration?

In integrating Zoho CRM with SendGrid, triggers like 'New Lead,' 'Updated Lead,' and 'New Contact' can be utilized. These events will initiate different actions in SendGrid such as sending welcome emails or notifications.

Can I customize the email content sent via SendGrid when triggered by Zoho CRM?

Yes, once you set up a trigger in Zoho CRM like 'New Lead,' you can configure personalized email content in SendGrid. We allow dynamic fields from Zoho CRM to be included in your email templates to tailor messages for each recipient.

Is it possible to update data in Zoho CRM based on responses from SendGrid emails?

Currently, our integration primarily supports sending data from Zoho CRM to SendGrid. However, tracking engagement through SendGrid dashboards allows for manual updates back into Zoho CRM based on recipient interactions.

Are there any limitations on the number of emails that can be sent using this integration?

The number of emails you can send using our integration depends on your pricing plan with both Zoho CRM and SendGrid. Ensure both accounts meet your sending volume needs.

What happens if there's an error during the integration process between Zoho CRM and SendGrid?

If an error occurs during the integration, such as failure in executing a trigger or action due to connectivity issues, our platform provides detailed logs that help pinpoint the issue which you can then address.

How secure is the data transfer between Zoho CRM and SendGrid via this integration?

We prioritize security through encrypted connections between Zapier, Zoho CRM, and SendGrid. All data handled during triggers and actions follows industry standards for data protection.

Practical ways you can use Zoho CRM and SendGrid

Campaign Performance Tracking

Design workflows to collect data, generate insights, and report on the performance metrics of multiple marketing campaigns.

Marketing & Marketing Ops
Task Tracking and Progress Reporting

Develop workflows to automate the tracking of tasks, managing resources, and reporting project progress to stakeholders.

Project Management
Automated Lead Distribution

Set up workflows to automate lead assignment among sales team members based on predefined criteria like geography or expertise.

Sales Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Zoho CRM triggers, actions, and search
    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It
  • Zoho CRM triggers, actions, and search
    New or Updated Lead

    Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search
    New User

    Triggers when a new active user is added to your Zoho CRM account.

    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search
    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
  • Zoho CRM triggers, actions, and search
    New or Updated Contact

    Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Polling
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It

Learn how to automate Zoho CRM on the Zapier blog

Learn how to automate SendGrid on the Zapier blog

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About Zoho CRM
Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.
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About SendGrid
SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems
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