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Start with a template that brings Zoho CRM and SendGrid together. Build enterprise-grade automation in minutes.
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How Zapier works
Zapier makes it easy to integrate Zoho CRM with SendGrid - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Contact" from Zoho CRM.
Add your action
An action happens after the trigger—such as "Send Email" in SendGrid.
You’re connected!
Zapier seamlessly connects Zoho CRM and SendGrid, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - ModuleRequired
Try ItTriggerInstant- New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerPolling - New User
Triggers when a new active user is added to your Zoho CRM account.
Try ItTriggerPolling
- New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerPolling - ModuleRequired
Try ItTriggerInstant- ModuleRequired
Try ItTriggerInstant
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Practical ways you can use Zoho CRM and SendGrid
Add marketing leads to email campaigns.
Simplify lead nurturing by automating data flow. When a new contact is added in Zoho CRM, Zapier can automatically add them to a SendGrid email campaign. This ensures timely communication without manual data entry, improving marketing ROI.
Marketing & Marketing OpsSend email updates for new project contacts.
Ensure stakeholders are always in the loop. When a new contact is created in Zoho CRM for a project, Zapier can automatically send a welcome or onboarding email via SendGrid. This streamlines communication and ensures no contact is overlooked.
Project ManagementSend confirmation emails for new leads.
Keep your new leads engaged from the start. When a new lead is added in Zoho CRM, Zapier can trigger a confirmation email via SendGrid. This immediate follow-up improves lead nurturing and ensures no opportunity is missed.
Sales OpsLearn how to automate Zoho CRM on the Zapier blog
Learn how to automate SendGrid on the Zapier blog
Frequently Asked Questions about Zoho CRM + SendGrid integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zoho CRM and SendGrid
How do I connect Zoho CRM with SendGrid?
To connect Zoho CRM with SendGrid, first navigate to your Zapier dashboard and select 'Make a Zap.' Choose Zoho CRM as the trigger app and authenticate your account. Once authenticated, choose a specific trigger event such as 'New Lead.' Next, select SendGrid as the action app, authenticate it, and configure the desired action such as 'Send Email.'
What triggers from Zoho CRM can be used in this integration?
In integrating Zoho CRM with SendGrid, triggers like 'New Lead,' 'Updated Lead,' and 'New Contact' can be utilized. These events will initiate different actions in SendGrid such as sending welcome emails or notifications.
Can I customize the email content sent via SendGrid when triggered by Zoho CRM?
Yes, once you set up a trigger in Zoho CRM like 'New Lead,' you can configure personalized email content in SendGrid. We allow dynamic fields from Zoho CRM to be included in your email templates to tailor messages for each recipient.
Is it possible to update data in Zoho CRM based on responses from SendGrid emails?
Currently, our integration primarily supports sending data from Zoho CRM to SendGrid. However, tracking engagement through SendGrid dashboards allows for manual updates back into Zoho CRM based on recipient interactions.
Are there any limitations on the number of emails that can be sent using this integration?
The number of emails you can send using our integration depends on your pricing plan with both Zoho CRM and SendGrid. Ensure both accounts meet your sending volume needs.
What happens if there's an error during the integration process between Zoho CRM and SendGrid?
If an error occurs during the integration, such as failure in executing a trigger or action due to connectivity issues, our platform provides detailed logs that help pinpoint the issue which you can then address.
How secure is the data transfer between Zoho CRM and SendGrid via this integration?
We prioritize security through encrypted connections between Zapier, Zoho CRM, and SendGrid. All data handled during triggers and actions follows industry standards for data protection.
