Wootric
When this happens...
WootricNew Response
Then do this...
IntercomCreate/Update User

Monitor customer performance when you connect Wootric with Intercom. Use this automation, and every time a new NPS response is added in Wootric, Zapier will update the user in Intercom so you can log every one of your customers' interactions with your company. Gain valuable insight on your customer performance when you use this integration.

How It Works

  1. A new response is added in Wootric
  2. Zapier updates the user in Intercom

What You Need

  • Wootric account
  • Intercom account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Wootric + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Response

Triggers when a new NPS survey response is submitted.

Create End User

Creates a new end user.

Detractor Response

Triggers when a new response is created with a low NPS score (0-6).

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Promoter Response

Triggers when a new response is created with a high score (9-10).

Create/Update User

Update a user within Intercom given their e-mail address.

New User

Triggers when a new user is created.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

Lead Converted to User

Triggers when a lead converts to a user.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Become a Zapier Integration Partner

Wootric collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations