Webhooks by Zapier + Zendesk
Add OpenAI responses to Zendesk tickets with newly-caught webhooks
This Zap lets you effortlessly prep your workflow by automatically sending a prompt to OpenAI with each newly-caught webhook request. The integration will then post OpenAI's response to a specified Zendesk ticket, informing your follow-up work without any added clicks or keystrokes.
This Zap lets you effortlessly prep your workflow by automatically sending a prompt to OpenAI with each newly-caught webhook request. The integration will then post OpenAI's response to a specified Zendesk ticket, informing your follow-up work without any added clicks or keystrokes.
- When this happens...
TriggerPollingZapier checks for new data every 15 min on the Free plan - automatically do this...ActionWriteCreate a new record or update an existing record in your app.
- then do this!
Add Comment to TicketAdd a Comment to an existing Ticket.
ActionWriteCreate a new record or update an existing record in your app.
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New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTicket (Required for non-admins)
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planUserRequired
user_delete_copy
Permanent Deletion
user_delete_test_copy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appInfo
Type
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
New Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Info
Type
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
About Webhooks by Zapier
Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Related Zap Templates
- Create Zendesk tickets from new Typeform entries
- Create Zendesk tickets from new Google Forms responses
- Create a new Zendesk ticket automatically every week
- Create Zendesk tickets from new HubSpot form submissions
- Create a Zendesk ticket from a Wufoo form entry
- Add new Zendesk tickets to Asana as tasks
- Create Zendesk tickets from new Google My Business reviews
- Create monthly Zendesk tickets
- Turn webhooks into Zendesk tickets
- Add tickets on Zendesk for new submissions to a Webflow form
- Add new Zendesk users to a Mailchimp list
- Create new Zendesk tickets from Unbounce form submissions
- Create Zendesk tickets from new Slack channel messages
- Create Zendesk tickets from new Gravity Forms submissions
- Create Zendesk ticket from new Paperform submissions
- Add new Zendesk tickets to Google Sheets rows and update them automatically
- Send Trustpilot review invitations to contacts from Zendesk tickets
- Post new Zendesk tickets to Slack messages
- Send Slack notifications for new Zendesk tickets
- Generate tickets in Zendesk from newly-paid orders in Shopify
- Create Zendesk tickets from new Airtable forms
- Create Zendesk tickets from new messages posted to channels in Slack
- Add users to Zendesk from new Facebook Lead Ad leads
- Create Zendesk tickets from new Airtable records
- Create tickets in Zendesk from new tasks in Asana
- Create Zendesk tickets from emails parsed by mailparser.io
- Create Zendesk tickets for new Salesforce records
- Create new Zendesk tickets for SatisMeter NPS detractors with a score of 6 and under
- Create leads in Salesforce from new Zendesk tickets
- Create items in Monday from new ZenDesk tickets
- Add enriched Zendesk ticket information to a Google sheet using ChatGPT to categorize a conversation
- Create Zendesk tickets for new Hotjar feedback responses
- Create Zendesk ticket from new Jotform submission
- Create new Jira Service Management requests from new Zendesk tickets
- Send Formsite form submissions to Zendesk tickets
- Create Zendesk tickets from new Landbot activated blocks
- Add tickets to Zendesk from new Pipefy cards
- Upload new Zendesk tickets to Notion databases
- Create Zendesk tickets for new Unbounce form submissions
- Create items in Notion for every new ticket in Zendesk view
- Create new Zendesk tickets when blocks are activated in Landbot
- Trigger phone calls in Twilio for new Zendesk tickets
- Create Zendesk ticket comments from new Typeform entries
- Increase Databox counters for new tickets in Zendesk
- Add new Shopify customers to Zendesk as users
- Relay WhatsApp messages via TimelinesAI with new tickets in Zendesk
- Add new Zoho Forms submissions to Zendesk as tickets
- Create new projects in Harvest from new Zendesk tickets
- Create comments on new non-English Zendesk tickets with their translations
- Create Birdview PSA activity from Zendesk ticket
- Create new Zendesk tickets from parsed emails by Zapier
- Update HubSpot contacts when new Zendesk tickets are created
- Create new Zendesk tickets when LiveChat chats end
- Create Zendesk tickets from new Squarespace Forms form responses
- Verify the email addresses of Zendesk users with NeverBounce
- Update Zendesk tickets with OpenAI responses to new recent tickets in Zendesk
- Create Zendesk tickets for new Twilio sms messages
- Create Zendesk tickets from Ninja Forms form submissions
- Add new Zendesk tickets to a HubSpot contact list
- Create Zendesk tickets from new missed incoming calls in Channels
- Create Zendesk tickets from new Microsoft Excel rows in a table
- Update Zendesk tickets when new Better Stack incidents are created or updated
- Create Notion database items from new Zendesk tickets
- Add new Zendesk users to ActiveCampaign lists
- Monitor new Zendesk tickets and send private Slack channel messages
- Create Zendesk tickets from new Duda form submissions
- Create new HubSpot tickets when new tickets arrive in Zendesk
- Create new Azure DevOps work items for every new ticket in Zendesk
- Add new Zendesk users to a SendPulse list
- Create Zendesk tickets for new Stripe disputes with this workflow
- Create tickets in Zendesk for new form responses in Forms for Slack
- Create Google Sheets rows for new Zendesk organizations
- Update Zendesk tickets when new SurveyMonkey responses with answers are received
- Share Zendesk tickets via Quip messages
- Create new Wrike tasks from Zendesk tickets
- Create new Zendesk tickets from new Google Sheets rows
- Find groups and create Zendesk tickets in them when new Typeform entries are created
- Create Asana tasks from new Zendesk tickets
- Send channel messages in Slack for updated tickets in Zendesk
- Add comments to Zendesk tickets from new Typeform entries
- Send SMS from MessageBird for new Zendesk tickets
- Find organizations and create Zendesk users in them when new Shopify customers are created
- Create Zendesk tickets from new SurveyMonkey responses
- Create Zendesk tickets for new Stripe disputes to streamline support management
- Create a new Zendesk ticket from a Cognito Forms entry
- Create Zendesk tickets from new invitees created in Calendly
- Create Zendesk tickets for new Appointlet scheduled meetings
- Add new Shift4Shop customers as Zendesk users
- Create ChatGPT conversations for new Zendesk tickets
- Process new mailboxes in Email Parser by Zapier and update users in Zendesk
- Create Zendesk tickets from new or updated rows in Google Sheets
- Create tickets in Zendesk for new Squarespace Forms form submissions
- Create Zendesk tickets from new Discord channel messages
- Create DocuSign signature requests for new Zendesk tickets
- Send Gmail emails for new Zendesk tickets
- Create Zendesk users for new Shopify customers
- Create new Zendesk organizations from new Airtable records
- Create Zendesk tickets from new unblock requests in DNSFilter
- Create new Zendesk tickets from Product Fruits feedback received
- Update Zendesk users when Salesforce records have updated fields
Related Zap Templates
- Create Zendesk tickets from new Typeform entries
- Create Zendesk tickets from new HubSpot form submissions
- Create Zendesk tickets from new Google My Business reviews
- Add tickets on Zendesk for new submissions to a Webflow form
- Create Zendesk tickets from new Slack channel messages
- Add new Zendesk tickets to Google Sheets rows and update them automatically
- Send Slack notifications for new Zendesk tickets
- Create Zendesk tickets from new messages posted to channels in Slack
- Create tickets in Zendesk from new tasks in Asana
- Create new Zendesk tickets for SatisMeter NPS detractors with a score of 6 and under
- Add enriched Zendesk ticket information to a Google sheet using ChatGPT to categorize a conversation
- Create new Jira Service Management requests from new Zendesk tickets
- Add tickets to Zendesk from new Pipefy cards
- Create items in Notion for every new ticket in Zendesk view
- Create Zendesk ticket comments from new Typeform entries
- Relay WhatsApp messages via TimelinesAI with new tickets in Zendesk
- Create comments on new non-English Zendesk tickets with their translations
- Update HubSpot contacts when new Zendesk tickets are created
- Verify the email addresses of Zendesk users with NeverBounce
- Create Zendesk tickets from Ninja Forms form submissions
- Create Zendesk tickets from new Microsoft Excel rows in a table
- Add new Zendesk users to ActiveCampaign lists
- Create new HubSpot tickets when new tickets arrive in Zendesk
- Create Zendesk tickets for new Stripe disputes with this workflow
- Update Zendesk tickets when new SurveyMonkey responses with answers are received
- Create new Zendesk tickets from new Google Sheets rows
- Send channel messages in Slack for updated tickets in Zendesk
- Find organizations and create Zendesk users in them when new Shopify customers are created
- Create a new Zendesk ticket from a Cognito Forms entry
- Add new Shift4Shop customers as Zendesk users
- Create Zendesk tickets from new or updated rows in Google Sheets
- Create DocuSign signature requests for new Zendesk tickets
- Create new Zendesk organizations from new Airtable records
- Update Zendesk users when Salesforce records have updated fields
- Create Zendesk tickets from new Google Forms responses
- Create a Zendesk ticket from a Wufoo form entry
- Create monthly Zendesk tickets
- Add new Zendesk users to a Mailchimp list
- Create Zendesk tickets from new Gravity Forms submissions
- Send Trustpilot review invitations to contacts from Zendesk tickets
- Generate tickets in Zendesk from newly-paid orders in Shopify
- Add users to Zendesk from new Facebook Lead Ad leads
- Create Zendesk tickets from emails parsed by mailparser.io
- Create leads in Salesforce from new Zendesk tickets
- Create Zendesk tickets for new Hotjar feedback responses
- Send Formsite form submissions to Zendesk tickets
- Upload new Zendesk tickets to Notion databases
- Create new Zendesk tickets when blocks are activated in Landbot
- Increase Databox counters for new tickets in Zendesk
- Add new Zoho Forms submissions to Zendesk as tickets
- Create Birdview PSA activity from Zendesk ticket
- Create new Zendesk tickets when LiveChat chats end
- Update Zendesk tickets with OpenAI responses to new recent tickets in Zendesk
- Add new Zendesk tickets to a HubSpot contact list
- Update Zendesk tickets when new Better Stack incidents are created or updated
- Monitor new Zendesk tickets and send private Slack channel messages
- Create new Azure DevOps work items for every new ticket in Zendesk
- Create tickets in Zendesk for new form responses in Forms for Slack
- Share Zendesk tickets via Quip messages
- Find groups and create Zendesk tickets in them when new Typeform entries are created
- Add comments to Zendesk tickets from new Typeform entries
- Create Zendesk tickets from new SurveyMonkey responses
- Create Zendesk tickets from new invitees created in Calendly
- Create ChatGPT conversations for new Zendesk tickets
- Create tickets in Zendesk for new Squarespace Forms form submissions
- Send Gmail emails for new Zendesk tickets
- Create Zendesk tickets from new unblock requests in DNSFilter
- Create a new Zendesk ticket automatically every week
- Add new Zendesk tickets to Asana as tasks
- Turn webhooks into Zendesk tickets
- Create new Zendesk tickets from Unbounce form submissions
- Create Zendesk ticket from new Paperform submissions
- Post new Zendesk tickets to Slack messages
- Create Zendesk tickets from new Airtable forms
- Create Zendesk tickets from new Airtable records
- Create Zendesk tickets for new Salesforce records
- Create items in Monday from new ZenDesk tickets
- Create Zendesk ticket from new Jotform submission
- Create Zendesk tickets from new Landbot activated blocks
- Create Zendesk tickets for new Unbounce form submissions
- Trigger phone calls in Twilio for new Zendesk tickets
- Add new Shopify customers to Zendesk as users
- Create new projects in Harvest from new Zendesk tickets
- Create new Zendesk tickets from parsed emails by Zapier
- Create Zendesk tickets from new Squarespace Forms form responses
- Create Zendesk tickets for new Twilio sms messages
- Create Zendesk tickets from new missed incoming calls in Channels
- Create Notion database items from new Zendesk tickets
- Create Zendesk tickets from new Duda form submissions
- Add new Zendesk users to a SendPulse list
- Create Google Sheets rows for new Zendesk organizations
- Create new Wrike tasks from Zendesk tickets
- Create Asana tasks from new Zendesk tickets
- Send SMS from MessageBird for new Zendesk tickets
- Create Zendesk tickets for new Stripe disputes to streamline support management
- Create Zendesk tickets for new Appointlet scheduled meetings
- Process new mailboxes in Email Parser by Zapier and update users in Zendesk
- Create Zendesk tickets from new Discord channel messages
- Create Zendesk users for new Shopify customers
- Create new Zendesk tickets from Product Fruits feedback received