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Get Twilio SMS alerts for new Teamwork Desk tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: Send SMS

If you like staying in the loop with your help desk, even when you're mobile, then this integration can certainly help. Let Zapier send you an Twilio SMS text messages whenever a new Teamwork Desk ticket is created. Knowing about urgent tickets can help prevent the fires before they get started.

Note: This only applies to new tickets that arrive after setting up this integration.

How this Teamwork Desk - Zapier SMS integration works

  1. A new ticket arrives to your Teamwork Desk inbox.
  2. Zapier then sends a Twilio SMS text message with some ticket details to the mobile number you specify.

Apps involved

  • Teamwork Desk
  • Twilio

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