When this happens...
ZendeskNew Ticket
Then do this...
TargetprocessCreate Request

If your Zendesk activity has to be represented on your TargetProcess boards, setting up this Zendesk TargetProcess integration will keep your information moving with no manual effort. After you do, every new ticket created on Zendesk will automatically create a request on TargetProcess with all the data you need from it. From then on, feel free to focus on your work while we keep everything updated for you.

How It Works

  1. A new ticket is created on Zendesk
  2. Zapier automatically adds a request on TargetProcess

What You Need

  • Zendesk account
  • TargetProcess account
Premium
Zendesk is a Premium integration on Zapier.

Why Zapier?

Free

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It's easy to connect Targetprocess + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Request

Triggers when a new Request is added.

Create Task

Creates a Task, a small chunk of work, typically less than 16 hours. Task must relate to User Story.

New Task

Triggers when a new Task is added by user.

Create User Story

Creates a User Story, a statement of end user requirements in a couple of sentences. User Story can be assigned to Iteration or Release.

New Bug

Triggers when a new Bug is added.

Create Request

Creates a Request, which can represent idea, issue or question from users.

New User Story

Triggers when a new User Story is added.

Create Bug

Creates a new Bug (defect, error, flaw, mistake, failure or fault in a computer program). Can relate to User Story. Can be assigned to Release and Iteration.

New User

Triggers when a new user is created.

Attach File to Ticket

Attach a file to an existing ticket.

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Targetprocess is a Visual Management Software.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.