Targetprocess + Zendesk

Targetprocess + Zendesk integrations

Create TargetProcess requests for new Zendesk tickets

If your Zendesk activity has to be represented on your TargetProcess boards, setting up this Zendesk TargetProcess integration will keep your information moving with no manual effort. After you do, every new ticket created on Zendesk will automatically create a request on TargetProcess with all the data you need from it. From then on, feel free to focus on your work while we keep everything updated for you.

When this happens...
New Ticket in ViewTriggers when a new ticket is added to a view.
TriggerPolling
automatically do this!
Create RequestCreates a Request, which can represent idea, issue or question from users.
ActionWrite

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More things you can do with Zendesk and Targetprocess

Discover other triggers and actions you can use with Zendesk and Targetprocess

New Group
Triggers when a new group is created.
Trigger
Polling
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- View
  Required
Trigger
Polling
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- Tags
Trigger
Instant
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- Who can view suspended tickets
Trigger
Polling
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- Organization
Trigger
Polling
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New User
Triggers when a new user is created.
Trigger
Polling
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- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
New Build
Triggers when a new Build is added by user.
Trigger
Polling
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New Feature
Triggers when new Feature is added by user.
Trigger
Polling
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New Release
Triggers when a new Release is added.
Trigger
Polling
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New Task
Triggers when a new Task is added by user.
Trigger
Polling
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New Time
Triggers when a new Time record is added to some Entity by User.
Trigger
Polling
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Add Requester to Request
Create new User-Requester and attach her to existing Request.
Action
Write
Create Bug
Creates a new Bug (defect, error, flaw, mistake, failure or fault in a computer program). Can relate to User Story. Can be assigned to Release and Iteration.
Action
Write
Create Comment
Appends a new Comment to existing Entity.
Action
Write
Create Request
Creates a Request, which can represent idea, issue or question from users.
Action
Write
Create Time
Create a Time record by User for specific Entity.
Action
Write
Delete Entity
Deletes an Entity, which follows selected criteria.
Action
Write

- Tags
  Required
Trigger
Polling
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- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
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- Important
- View
  Required
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
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- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
New Bug
Triggers when a new Bug is added.
Trigger
Polling
Try It
New Comment
Triggers when a new Comment is added to some Entity.
Trigger
Polling
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New Iteration
Triggers when a new Iteration is added.
Trigger
Polling
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New Request
Triggers when a new Request is added.
Trigger
Polling
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New Team Iteration
Triggers when a new Team Iteration is added.
Trigger
Polling
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New User Story
Triggers when a new User Story is added.
Trigger
Polling
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Change State
Change state of existing Entity. .
Action
Write
Create Build
Creates a Build entity in a project. Bugs and source code Revisions can be assigned to Build.
Action
Write
Create Feature
Create a Feature, a high-level requirement which contains User Stories.
Action
Write
Create Task
Creates a Task, a small chunk of work, typically less than 16 hours. Task must relate to User Story.
Action
Write
Create User Story
Creates a User Story, a statement of end user requirements in a couple of sentences. User Story can be assigned to Iteration or Release.
Action
Write

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Targetprocess is a Visual Management Software.

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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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