Connect Stripe and Customer.io to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
How Zapier works
Zapier makes it easy to integrate Stripe with Customer.io - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Canceled Subscription" from Stripe.
Add your action
An action happens after the trigger—such as "Create or Update a Person" in Customer.io.
You’re connected!
Zapier seamlessly connects Stripe and Customer.io, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Canceled Subscription
Triggers when a subscription is canceled (by a subscriber or due to end of billing period).
Try ItTriggerInstant - Failed Payment
Triggers when a payment attempt fails.
Try ItTriggerInstant - Ignore payments intentsRequired
Try ItTriggerInstant- New Dispute
Triggers when a customer disputes a charge.
Try ItTriggerInstant
- Checkout Session Completed
Triggers when a checkout session is completed.
Try ItTriggerInstant - Invoice Payment Failed
Triggers when an invoice payment fails.
Try ItTriggerInstant - New Customer
Triggers when a new customer is added.
Try ItTriggerInstant - New Subscription
Triggers when a customer is signed up for a new plan.
Try ItTriggerInstant
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect Stripe and Customer.io to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Stripe on the Zapier blog
Learn how to automate Customer.io on the Zapier blog
Frequently Asked Questions about Stripe + Customer.io integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Stripe and Customer.io
What are the basic steps for integrating Stripe with Customer.io?
To integrate Stripe with Customer.io, first create an account on both platforms if you haven't already. Then, use our platform to connect your Stripe account with Customer.io by setting up a new integration within our dashboard. You will need to authenticate both accounts and map specific data fields like customer email and payment status.
How do I trigger a campaign in Customer.io based on a successful payment in Stripe?
You can trigger campaigns in Customer.io by using webhooks sent from Stripe upon successful payments. Configure the webhook URL in your Stripe settings to notify us, allowing Customer.io to initiate a campaign based on the event.
Can I update customer profiles in Customer.io with data from Stripe transactions?
Yes, you can update customer profiles in Customer.io using transaction data from Stripe. Set up actions that pull details such as total amount spent or transaction frequency when certain triggers occur, like a new charge or successful payment event.
How do I handle subscription changes in Stripe through campaigns in Customer.io?
Subscription changes, such as upgrades or cancellations made in Stripe, can be tracked using specific events triggered in our system. By setting these triggers, you can automate emails and updates within your campaigns that align with changes processed through Stripe.
Is it possible to send automated receipts from Customer.io after a purchase is made on Stripe?
Yes, after configuring webhooks for purchase confirmation events from Stripe, we can automatically send receipts or confirmation emails via Customer.io. This involves setting up an action that listens for the purchase complete event.
How does error handling work during integration of Stripe and Customer.io?
During integration setup, we provide options to log errors which might occur during data transfer between Stripe and Customer.io. Setting notifications for failed triggers or actions ensures that any discrepancies are quickly addressed.
Can I test the integration between Stripe and Customer.io before going live?
Absolutely! We recommend testing by using test data from your development environment of both platforms. This allows you to trigger sample transactions and confirm that all intended actions in your campaigns are functioning properly without affecting real customers.
