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Choose a Trigger
Choose an Action

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How Zapier works

Zapier makes it easy to integrate Shopify with Slack - no code necessary. See how you can get setup in minutes.

Select a trigger from Shopify

A trigger is an event that starts your Zap and runs the workflow. For example, with Shopify, a trigger could be "New Blog."
A trigger is the event that kicks off your automated workflow.

Setup an action from Slack

An action is what takes place after the automation is triggered. For example, with Slack, the action could be "Add Reminder."
An action is the event that your automated workflow performs when triggered.

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Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Shopify to Slack integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Shopify + Slack integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Shopify and Slack

If your trigger isn't firing correctly, we recommend first checking that your Shopify store and Slack are both connected properly. Review if the specific event you're expecting, such as a new order or customer update, is accurately set as a trigger. Make sure the necessary permissions are authorized for these applications in our platform. If everything appears in order and it's still not working, check our status page for any ongoing outages or contact our support team for personalized help.

You can set up a trigger for 'New Order' in your Shopify account that will then send a message to your chosen Slack channel. First ensure both your Shopify and Slack accounts are connected to our platform. Then create an automation ('Zap') by selecting the 'New Order' trigger for Shopify and connect it with an action in Slack such as 'Send Channel Message'. Customize the message with specific order details you want included.

Yes, you can set up an action to notify a Slack channel whenever there is a change in inventory levels on Shopify. Use the trigger 'Inventory Level Updated' on our platform connected with the 'Send Channel Message' action on Slack. This way, any time inventory is updated on Shopify, you'll receive real-time alerts directly within your chosen Slack workspace.

While this integration primarily connects events from Shopify to actions within Slack rather than sending messages TO customers, you can certainly notify internal channels when new customers sign up by using the 'New Customer' trigger from Shopify linked with sending an internal alert or note on a specified Slack channel.

Some popular triggers you can use include 'New Order', 'Order Paid', 'New Customer', 'Inventory Level Updated', and many others. These triggers allow you to automate various workflows between your Shopify store and team communications through Slack. You can browse through all available triggers after connecting your accounts on our platform.

The synchronization frequency depends on how you've configured each Zap (automation) involving these apps. Generally, events detected by our system from Shopify are sent almost instantly as real-time notifications to your chosen channels or users within Slack based on the actions you've set up.

Yes, there are limits based on both app-specific quotas and any custom settings you've placed within your Zapier account—such as optimizations we've built-in like batch triggers that consolidate multiple events into fewer messages if needed. Check both platforms' usage guidelines or consult our support if you're experiencing limitations.

Connect Shopify and Slack to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.