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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Notion with ServiceNow - no code necessary. See how you can get setup in minutes.

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Notion
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Notion
1. Choose trigger event
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ServiceNow
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ServiceNow
2. Choose action
Notion logo
1. Select the event
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Notion
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Database Item" from Notion.

Add your action

An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.

You’re connected!

Zapier seamlessly connects Notion and ServiceNow, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Database
      Required
    • Filter by Creation Time
    Trigger
    Polling
    Try It
    • Database
      Required
    Trigger
    Polling
    Try It
    • Page
      Required
    • Block Type
      Required
    • Content
    • Programming Language
    • Checked
    • Icon (Emoji)
    Action
    Write
    • Page
      Required
    • Comment
      Required
    Action
    Write
    • Page
    Trigger
    Instant
    Try It
    • Database
      Required
    • Item
      Required
    Action
    Write
    • Database
      Required
    • Content
    • Content Format
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Notion and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Notion on the Zapier blog

Make work flow with AI

Level up your Notion to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Notion + ServiceNow integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Notion and ServiceNow

How do I set up a trigger in ServiceNow to push data to Notion?

To set up a trigger in ServiceNow, you will first need to create a business rule or a script that determines the conditions under which data should be sent to Notion. Once this is configured, our platform can help streamline the data transfer process by listening for these specified events and performing actions in your Notion workspace, such as creating or updating pages.

Can I create new tasks in Notion from ServiceNow incidents?

Yes, you can configure an integration where every new incident created in ServiceNow automatically results in a new task being added to your Notion workspace. This can be set up by creating an action that listens for new incident events and translates them into tasks.

Is it possible to update ServiceNow records based on information added to Notion?

It is possible by using our integration platform to watch for updates or additions within Notion and then define actions that update corresponding fields in your ServiceNow records. You'll need to set up specific triggers on Notion updates which would relay the information back.

How does error handling work when information fails to sync between ServiceNow and Notion?

Our system is designed with robust error handling mechanisms that alert you if any synchronization issues occur between ServiceNow and Notion. You can access logs via our dashboard to diagnose these issues and reinitiate failed tasks manually if necessary.

Can workflow automations include conditional logic when integrating ServiceNow with Notion?

Yes, we support conditional logic within workflow automations between ServiceNow and Notion. This means you can set conditions under which certain actions are executed, providing flexibility like only updating tasks when certain criteria are met.

Are there any pre-built templates for integrating common functions between ServiceNow and Notion?

We offer several pre-built templates that help integrate common functionalities such as project management updates, incident tracking, and document creation. These templates provide a starting point that you can customize according to your workflows.

What permissions are needed for integrating with both platforms?

You'll require admin-level permissions on both platforms to access necessary APIs for integration processes. It's also crucial that permissions allow reading from and writing data into both systems securely without exposing sensitive information.

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About Notion
A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
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About ServiceNow
ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).
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