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Set up your first integration
Quickly connect Salesforce to Telegram with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Salesforce with Telegram - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Case Attachment" from Salesforce.
Add your action
An action happens after the trigger—such as "Send Message" in Telegram.
You’re connected!
Zapier seamlessly connects Salesforce and Telegram, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Case Attachment
Triggers when a new Attachment is added to a case.
Try ItTriggerPolling - History ObjectRequired
Try ItTriggerPolling- New Lead
Triggers when a new Lead is created.
Try ItTriggerPolling - Salesforce ObjectsRequired
Try ItTriggerPolling
- New Contact
Triggers when a new Contact is created.
Try ItTriggerPolling - Salesforce ObjectRequired
- Record (Optional)
Try ItTriggerPolling- New Outbound Message
Triggers when a new outbound message is received in Salesforce.
Try ItTriggerInstant - Disclaimer
- Salesforce ObjectRequired
Try ItTriggerPolling
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Connect Salesforce and Telegram to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Salesforce on the Zapier blog
Learn how to automate Telegram on the Zapier blog
Frequently Asked Questions about Salesforce + Telegram integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Salesforce and Telegram
What are some common triggers available for Salesforce and Telegram integration?
We provide several triggers that can be used to integrate Salesforce with Telegram. Common triggers include a new record creation in Salesforce, updates to existing records, or when a task is completed. These actions can then send automated messages or notifications through Telegram.
Can I send a Telegram message when a new contact is added in Salesforce?
Yes, you can set up a trigger in our system so that every time a new contact is added in Salesforce, an automated message is sent via Telegram. This can ensure timely updates and communication across your team.
Is it possible to update Salesforce records through messages received on Telegram?
While direct updates from Telegram to Salesforce aren't inherently part of our integration, you can set up workflows where incoming messages on Telegram prompt specified actions within Salesforce using custom configurations.
How does the integration handle errors or failed message deliveries?
Our platform includes error handling mechanisms that capture any issues or failed message deliveries between Salesforce and Telegram. You will receive notifications if there's an error, allowing you to make necessary adjustments promptly.
Can I customize the content of the messages sent from Salesforce to Telegram?
Absolutely, the content of messages sent from Salesforce to Telegram can be customized based on specific fields or information relevant to your needs. You can tailor the templates according to the data pulled from Salesforce records.
What should I do if I want notifications for specific field changes within a Salesforce record?
You can configure triggers for specific field changes within a Salesforce record. Once these specified fields are updated, an automated notification can be sent through Telegram to inform relevant stakeholders.
Are there limits on the number of notifications I can send via Telegram using this integration?
The number of notifications you can send via our integration with Telegram generally depends on your subscription plan with us and any applicable limits set by either service provider. It's important to review both platforms' terms for any restrictions.
