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Start with a template that brings RingCentral and Telegram together. Build enterprise-grade automation in minutes.
Our most popular template
How Zapier works
Zapier makes it easy to integrate RingCentral with Telegram - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Call Log Record" from RingCentral.
Add your action
An action happens after the trigger—such as "Send Message" in Telegram.
You’re connected!
Zapier seamlessly connects RingCentral and Telegram, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Description
- Call Log TypeRequired
- ViewRequired
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Try ItTriggerPolling- Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Try ItTriggerInstant - Description
- Call Log TypeRequired
- Delay By
Try ItTriggerPolling- Type
- StatusRequired
Try ItTriggerInstant
- Call Ended
Triggers when a call has been ended.
Try ItTriggerInstant - Missed Call
Triggers when there is a new missed call.
Try ItTriggerInstant - New Voicemail
Triggers when there is a new incoming voicemail.
Try ItTriggerInstant
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Practical ways you can use RingCentral and Telegram
Send Telegram notifications for missed calls
When there's a missed call in RingCentral, Zapier can automatically send a Telegram notification to your IT team. This keeps them informed in real-time, ensuring no important incidents or queries are overlooked, especially during critical support hours.
IT
Inform project managers of new call logs
When a new call log is created in RingCentral, Zapier can post a notification in Telegram. This helps project managers stay informed about client or stakeholder calls, streamlining communication and ensuring timely action on updates or issues.
Project ManagementLearn how to automate RingCentral on the Zapier blog
Learn how to automate Telegram on the Zapier blog
Frequently Asked Questions about RingCentral + Telegram integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with RingCentral and Telegram
How can I integrate RingCentral with Telegram?
You can integrate RingCentral with Telegram through our platform by setting up automated workflows. These workflows can include specific triggers from RingCentral, such as receiving a new message or call, and corresponding actions in Telegram, like sending a notification or alert.
What triggers are available for RingCentral in this integration?
Our integration supports various triggers from RingCentral, including receiving a new message, a phone call, voicemail, or fax. Once these events occur, they can automatically prompt actions in Telegram.
What kind of actions can be performed in Telegram when integrating with RingCentral?
When integrating with RingCentral, you can set up actions in Telegram like sending messages to specific contacts or groups based on triggered events in RingCentral. For example, a new voicemail can trigger an alert to your team group chat.
Is it possible to send notifications to a specific Telegram group when I receive a call on RingCentral?
Yes, you can configure the workflow so that whenever you receive a call on RingCentral, an automatic notification is sent to a specified group on Telegram. This helps keep your team updated in real time.
Can I customize the message content sent via Telegram when triggered by an event in RingCentral?
Absolutely! Our integration allows you to tailor the content of the messages sent via Telegram. You can include details such as caller ID or message content from RingCentral events.
How do I manage privacy and security while integrating these applications?
We prioritize security and offer encryption for all data transferred between RingCentral and Telegram during integrations. Additionally, you have control over access permissions and authentication settings to ensure privacy is maintained.
Are there any limitations on using Telegram actions triggered by RingCentral events?
While most basic actions are supported across both platforms, it's important to ensure that any complex workflows are tested thoroughly due to potential variations in API updates or restrictions from either service provider.
