Pure Chat

Pure Chat Help & Support

  • How to Get Started with Pure Chat on Zapier
  • Popular Things To Do With Pure Chat
  • Common Problems with Pure Chat on Zapier

How to Get Started with Pure Chat on Zapier

The first thing you'll need to do is connect your Pure Chat account to Zapier. After you sign up and start creating the Zap you want, Zapier will ask you to start the process:

connect to Pure Chat

You can then give your Account a title or label, which is just for your convenience and helps you identify the appropriate Pure Chat account inside of Zapier.

label Pure Chat connection

From your Pure Chat account you can navigate to Settings > Integrations and select Zapier.

Select Zapier from your integrations settings

You’ll generate an API key. Copy and paste that API into Zapier.

generated key

If the account has been added and tested, everything is good to go you'll see this:

connected to Pure Chat successfully

Now you can continue creating your Zap.

Popular Things To Do With Pure Chat

Get incoming Pure Chat messages as notifications in Slack

Pure Chat + Slack

Try It

Add new Pure Chat visitors to MailChimp as subscribers

Pure Chat + Mailchimp

Add new Pure Chat visitors to Hubspot CRM as leads

Pure Chat + HubSpot CRM

Add new Pure Chat visitors to Hubspot as contacts

Pure Chat + HubSpot

Add a Pure Chat contact to automation in ActiveCampaign

Pure Chat + ActiveCampaign

Create contacts in Constant Contact from Pure Chat emails

Pure Chat + Constant Contact

Common Problems with Pure Chat on Zapier

A collected email isn't triggering the zap#

The "New Contact Email Collected" trigger only works on actual chats, not email forms. If your email is being collected via a form, unfortunately this will not work.

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