Connect Plumsail Forms and SupportMagic to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate Plumsail Forms with SupportMagic - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Submission" from Plumsail Forms.

Add your action

An action happens after the trigger—such as "Create Conversation" in SupportMagic.

You’re connected!

Zapier seamlessly connects Plumsail Forms and SupportMagic, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Public Form
  Required
Trigger
Instant
Try It
- Form ID
  Required
- Submission ID
  Required
Action
Write
New Human Handoff
Triggers when a conversation is handed over to a human agent.
Trigger
Instant
Try It
- Test Conversation UUID
  Required
Trigger
Instant
Try It
New Message
Triggers when a new message appears in any conversation.
Trigger
Instant
Try It

- Сhatbot UUID
- First Name
- Last Name
- Email
- Phone
- Url
- Country
- State
- City
- External User ID
- Avatar URL
Action
Write

- File URL
  Required
Action
Write
New Form Submission
Triggers when a customer submits an email via a form.
Trigger
Instant
Try It
Intent Matched
Triggers when a conversation matches an intent.
Trigger
Instant
Try It
New Conversation
Triggers when a new conversation starts.
Trigger
Instant
Try It
- Conversation UUID
  Required
Trigger
Instant
Try It
- To Names
- To Emails
  Required
- From Name
- From Email
  Required
- Thread Id
  Required
- Date
- Subject
- Body Plain
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Plumsail Forms and SupportMagic to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Plumsail Forms to SupportMagic integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Plumsail Forms

Plumsail Forms allows you to design fully responsive web forms containing wizards, tabs, data tables, hand-written notes and publish them to any websites.

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Related categories

Forms & Surveys

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About SupportMagic

SupportMagic is a service that enables your company with AI customer support agents that can resolve issues end to end