Nearby Now Integrations

Need to know whenever your customers rate you, or looking for a way to thank them for their time—without consuming yours? Try out this integration to automate the process. From then on, whenever a new review is posted on Nearby Now, Zapier will automatically send out an email from your Gmail account with any content you want.

Note: The provided email template lists out customer information for your behalf as a review notification, but this can be customized

How this Nearby Now-Gmail integration works

1. A new review is received on Nearby Now
2. Zapier sends out an email from your Gmail account

Apps involved

• Nearby Now
• Gmail

Effective tasking ensures your critical items never fall through the cracks. Set up this integration, and Zapier will automatically create an Asana task for every new review you receive on Nearby Now, giving you an easy way to track the ones you haven't gone over or followed up with.

How this Nearby Now-Asana integration works

1. A new review is received in Nearby Now
2. Zapier creates a new task in a project on Asana

Apps involved

• Nearby Now
• Asana

Looking new customers more than once is a waste of your time. Zapier can do it for you! After you've set up this integration, every new customer you add on Nearby Now will automatically be copied onto Quickbooks Online, saving you the trouble and chance of error when you do it manually.

Note: This Zap will fail if you already have a Quickbooks Online customer by the same name. You can add a Quickbooks Online search step to check that condition first, and perhaps to notify someone that there is a possible duplicate, to refine this workflow further.

How this Nearby Now-Quickbooks Online integration works

1. A new review is received in Nearby Now, which creates a new customer
2. Zapier creates a new customer in Quickbooks Online

Apps involved

• Nearby Now
• Quickbooks Online

The sooner you know about a customer checkin, the quicker you can follow up with that customer when needed. Activate this automation, and Zapier will automatically send you (or anyone else) an email from your Gmail account whenever a new checkin is detected on Nearby Now so you can react instantly.

How this Nearby Now-Gmail integration works

1. A new checkin is logged on Nearby Now
2. Zapier sends an email from Gmail with the info

Apps involved

• Nearby Now
• Gmail

Looking for a way to improve customer retention? Start by listening to the people who walk in your door. With this automation, every time a customer checks in with Nearby Now, a Promoter.io survey will be sent out automatically. You can learn what you're awesome and hear where you can improve.

How this Nearby Now-Promoter.io integration works

1. A new checkin is created with Nearby Now
2. Zapier delivers an NPS survey to that customer via Promoter.io

Apps involved

• Nearby Now
• Promoter.io

Capture your customers right when they're thinking about your business with this automation. Every time a PayPal order is successful, Zapier will create a NearbyNow checkin and send that customer a request for a review. Your PayPal orders can start contributing to your local SEO rankings like magic.

How this Nearby Now-Email by Zapier-Email Parser by Zapier-Slack integration works

1. A new sale is successfully completed in PayPal
2. Zapier creates a Nearby Now checkin and sends the PayPal customer a review request

Apps involved

• PayPal
• Nearby Now

Did you know your help desk tickets can contribute to your local SEO rankings? They can if you use this Zapier automation. After you set it up, every time a ticket is created in Freshdesk, a Nearby Now checkin will be created and the customer will be sent a request for a review. Automatically delay the request for a few days so get a true review of their experience. You can even go a step further and curate top reviews by adding a filter step to look for words like "Great" or "Wow". That way, you'll be encouraging positive reviews from the customers who are happiest.

How this Freshdesk-Nearby Now integration works

1. A Freshdesk ticket is created
2. After a period of time, Zapier creates a new checkin on Nearby Now and sends that customer a request for a review

Apps involved

• Freshdesk
• Delay by Zapier
• Nearby Now

You want to share the great video checkins your team is creating on Nearby Now with an even broader audience. No problem! Activate this integration to add every Nearby Now video checkin your team creates to your YouTube channel, keeping it active for your customers without taking up too much time.

Note: To have access to create video checkins in Nearby Now, your storefront account must be at the SEO Master plan level.

How this Nearby Now-YouTube integration works

1. A new Nearby Now checkin with video is received
2. Zapier uploads the video to your YouTube channel

Apps involved

• Nearby Now
• YouTube

Being able to sort and filter through all your checkins can provide invaluable insight. Zapier can set it all up for you with this automation, too: It will trigger whenever a new checkin is posted on Nearby Now, copying the information into a row on your Google Sheets so your records are always accurate.

How this Nearby Now-Google Sheets integration works

1. A new checkin is received in Nearby Now
2. Zapier creates a new row on Google Sheets

Apps involved

• Nearby Now
• Google Sheets

Keeping an accurate archive of your customer data means you can refer back to that information easily when the time comes. Zapier can do all the work for it, too. This integration will capture every new customer that posts a review on Nearby Now, automatically adding them to a new row on Google Sheets so every detail gets stored automatically.

How this Nearby Now-Google Sheets integration works

1. A new review is received in Nearby Now, creating a new customer
2. Zapier creates a new row on Google Sheets with the customer's info

Apps involved

• Nearby Now
• Google Sheets

Your customers are talking, but do you know what they're really saying? Use this automation to get to the root of your customer's experience. After you set it up, whenever a new Nearby Now review is completed, SpeechTrans will create a sentimental analysis of that review and log it to a Google Sheet. That way, you'll clearly see beyond the data points to the heart of the matter.

How this Nearby Now-SpeechTrans-Google Sheets integration works

1. A new review is completed via Nearby Now
2. Zapier creates a sentimental analysis of this review in SpeechTrans
3. Zapier logs this analysis to a Google Sheet

Apps involved

• Nearby Now
• SpeechTrans
• Google Sheets

Tired of adding checkins and sending out reviews by hand? Let Zapier speed things up with automation. After you've configured this integration, it will react to every new row you add on Google Sheets, creating a Nearby Now checkin (including full address info) for you, and sending a review request to the provided phone number or email address.

*Note: This Zap creates checkins and requests related reviews in one step, and will only use full addresses for locations. To send the review request, you must provide either an email address or an SMS phone number -- without one or the other this Zap will fail. *

How this Google Sheets-Nearby Now integration works

1. A new row is added on a Google Sheet
2. Zapier creates a new checkin on Nearby Now with a full address, and requests a review from your user

Apps involved

• Google Sheets
• Nearby Now

If you source check locations on a spreadsheet, Zapier can help you publish them automatically so you don't have to do them one at a time. Set up this integration, and every time you add a new row on Google Sheets, we'll create a new checkin on Nearby Now for you, keeping them updated as they come in.

*Note: This Zap creates checkins only, without review requests, and will only use latitude/longitude locations. *

How this Google Sheets-Nearby Now integration works

1. A new Google Sheets row is added
2. Zapier creates a new Nearby Now checkin using geolocation to define location

Apps involved

• Google Sheets
• Nearby Now

Importing checkins and their addresses by hand isn't the best use of your time—Zapier can do it all for you. Once you've activated this integration, it will fire off whenever a new row is added to Google Sheets, using the info to create a checkin with a full address on Nearby Now so you don't have to.

Note: This Zap creates checkins only, without review requests, and will only use full addresses for locations.

How this Google Sheets-Nearby Now integration works

1. A new Google Sheets row is added
2. Zapier creates a Nearby Now checkin using an address to define location

Apps involved

• Google Sheets
• Nearby Now

Looking for a better way to make sure your team keeps up with your customers' activity? Set up this automation, and we'll take care of it for you. Every new checkin on Nearby Now will then be posted to any Slack channel you want, keeping up a steady stream of information without any effort on your part.

How this Nearby Now-Slack integration works

1. A new checkin is received in Nearby Now
2. Zapier posts it to a new Slack channel

Apps involved

• Nearby Now
• Slack

Reacting to new customers quickly ensures you catch them when they're most engaged. Set up this integration, and Zapier will post to a Slack channel whenever a new customer reviews you on Nearby Now, letting the whole team know about them.

How this Nearby Now-Slack integration works

1. A new review is received in Nearby Now, which creates a new customer
2. Zapier posts a message to a Slack channel

Apps involved

• Nearby Now
• Slack

Keeping your mailing lists updated ensures your newest customers always hear about your services. Save yourself the trouble of adding them all the time by setting up this integration. From then on, it will trigger with every new customer on Nearby Now, subscribing them to the appropriate list on MailChimp so you never have to do it yourself.

Note: This Zap will fail if the Nearby Now review was requested by SMS instead of email. You can add a Filter step to step to only run if an email is found—ask your team to only request reviews via email if you want to integrate with MailChimp

How this Nearby Now-MailChimp integration works

1. A new review is received in Nearby Now, which creates a new customer
2. Zapier subscribes them to a list in MailChimp

Apps involved

• Nearby Now
• MailChimp