Connect ShipStation and Microsoft Dynamics365 Business Central to unlock the power of automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate ShipStation with Microsoft Dynamics365 Business Central - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Item Ordered" from ShipStation.

Add your action

An action happens after the trigger—such as "API Request (Beta)" in Microsoft Dynamics365 Business Central.

You’re connected!

Zapier seamlessly connects ShipStation and Microsoft Dynamics365 Business Central, automating your workflow.

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Frequently Asked Questions about ShipStation + Microsoft Dynamics365 Business Central integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ShipStation and Microsoft Dynamics365 Business Central

How do I initiate the integration between ShipStation and Microsoft Dynamics365 Business Central?

To initiate the integration, begin by setting up ShipStation and Dynamics365 Business Central accounts. Within our platform, create a Zap using ShipStation as the trigger app and Dynamics365 as the action app. Configure your triggers such as 'New Order' in ShipStation to update the corresponding order details in Dynamics365.

Can I automatically update inventory levels in Microsoft Dynamics365 Business Central based on shipments in ShipStation?

Yes, you can automate inventory updates. Set your trigger in ShipStation to 'Order Shipped,' and this will prompt an action to adjust inventory levels in Dynamics365. Our system will handle this data exchange seamlessly.

Is it possible to create a customer profile in Dynamics365 when a new order is placed in ShipStation?

Absolutely. When setting up your integration, choose 'New Order' as your trigger event from ShipStation, and then map this to creating a customer profile within Dynamics365. This ensures customer data is synchronized across both platforms.

How can I track shipment status updates within Microsoft Dynamics365?

You can track shipment statuses by setting a trigger for 'Shipment Update' from ShipStation to automatically push these updates into Dynamics365 order status fields, keeping you informed throughout the delivery process.

How do returns get processed through this integration?

Setup triggers for 'Return Created' within ShipStation which can prompt a corresponding return process or credit note creation in Microsoft Dynamics365 Business Central, allowing consistent tracking of returns.

Does your platform support multiple locations for shipping orders through the integration?

Yes, our integration accommodates multiple shipping locations. By mapping location-specific details during setup, you ensure each order from different locations is correctly processed through both ShipStation and Dynamics 365.

What kind of data mapping options are available for SKU alignment between the two platforms?

Our integration allows detailed data mapping configuration for SKU alignment. You can set triggers like 'New SKU Added' or 'Updated SKU' in either platform to synchronize product information seamlessly across both systems.

Connect ShipStation and Microsoft Dynamics365 Business Central to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Restrict to Store?
Trigger
Instant
Try It
- Restrict to Store?
Trigger
Instant
Try It
- ShipStation Store
- Order #
  Required
- Order Status
  Required
- Unique ID
  Required
- Order Date
  Required
- Buyer Name
  Required
- Payment Date
- Buyer Email
- Recipient Name
  Required
- Recipient Company
- Recipient Address (Line 1)
  Required
- Recipient Address (Line 2)
- Recipient City
  Required
- Recipient State
- Recipient Postal Code
  Required
- Recipient Country Code
- Recipient Phone #
- Amount Paid
- Tax Paid
- Shipping Paid
- Customer's Notes
- Internal Notes
- Is a Gift?
- Gift Message
- Requested Shipping Method
- Sku
- Name
- Image URL
- Quantity
- Unit Price
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Restrict to Store?
Trigger
Instant
Try It
- Restrict to Store?
Trigger
Instant
Try It
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Company
  Required
- Shipment Number
  Required
Action
Search

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About ShipStation

ShipStation helps eCommerce retailers organize, process, and fulfill their orders from all the most popular marketplaces and shopping carts using the top shipping carriers.

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