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Integrate ManageEngine ServiceDesk On-premise with ChatGPT to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate ManageEngine ServiceDesk On-premise with ChatGPT - no code necessary. See how you can get setup in minutes.

Select a trigger from ManageEngine ServiceDesk On-premise

A trigger is an event that starts your Zap and runs the workflow. For example, with ManageEngine ServiceDesk On-premise, a trigger could be "New Asset."

A trigger is the event that kicks off your automated workflow.

Setup an action from ChatGPT

An action is what takes place after the automation is triggered. For example, with ChatGPT, the action could be "Analyze Image Content With Vision."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ManageEngine ServiceDesk On-premise to ChatGPT

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ManageEngine ServiceDesk On-premise to ChatGPT integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect ManageEngine ServiceDesk On-premise and ChatGPT to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect ManageEngine ServiceDesk On-premise and ChatGPT to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Portal
  Required
Trigger
Scheduled
Try It
- Portal
  Required
- Request Template
Trigger
Instant
Try It
- Portal
  Required
- Description
  Required
- Request Id
  Required
- Show to Requester
- Mark First Response
- Add To LInked Requests
Action
Write
- Portal
  Required
- Request Template
Action
Write
- Portal
  Required
Action
Write

- Portal
  Required
- Request Id
  Required
- Problem Id
  Required
Action
Write
- Portal
  Required
- Request Id
  Required
- Choose Template
  Required
Action
Write

- Message
- Image
  Required
- Max Tokens
Action
Write
- Message
- Model
  Required
- Memory Key
- Info_2
Action
Write
- Text to be classified
  Required
- Categories
  Required
- Info_1
- Max Tokens
- Model
  Required
- Temperature
- Top P
Action
Write
- Message
  Required
- Assistant
- Assistant_name
- Assistant_instructions
- Model
  Required
- Tools
- Memory Key
- New Files
- Existing Files
- Response Instructions
Action
Write
- Name
- New Files
- Existing Files
- Metadata
Action
Write
- Prompt
- Model
  Required
- User
Action
Write
- Text to Be Summarized
  Required
- Info_1
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- File
  Required
- Prompt
- Response Format
- Temperature
Action
Write
- Name
- Recipient Email
  Required
- From Name
  Required
- Prompt
- Tone
  Required
- Body Type
  Required
- Info_3
- Model
  Required
- Max Tokens
- Temperature
- Top P
Action
Write
- Name_to_search_for
  Required
Action
Search
- Query
  Required
- Documents
  Required
Action
Search
- Filename To Search For
  Required
- File_purpose_to_search_for
- File
  Required
- Purpose
Action
Search or write

- Portal
  Required
- Title
- Requester
- Site
- Group
- Change Owner
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
Trigger
Scheduled
Try It
- Request Template
Trigger
Instant
Try It
- Portal
  Required
- Title
- Description
  Required
- From
  Required
- To
- Priority
- Announcement Type
- Services Involved
- Public View
Action
Write
- Portal
  Required
- Choose Template
  Required
Action
Write
- Portal
  Required
- Method
  Required
- Url
  Required
- Request Body
Action
Write
- Portal
  Required
- Request Template
- Change Id
  Required
Action
Write
- Portal
  Required
- Solution ID
  Required
Action
Write
- Text to Be Analyzed
  Required
- Info_1
- Max Tokens
- Model
  Required
- Temperature
- Top P
Action
Write
- Copy
- Model
  Required
- Text to be classified
  Required
Action
Write
- Model
  Required
- Name
- Description
  Required
- Instructions
- Tools
- New Files
- Existing Files
- Vector Store
- Metadata
Action
Write
- File
  Required
- Prompt
- Response Format
- Language of the Audio
Action
Write
- Prompt
- Model
  Required
- Temperature
- Description
  Required
- Values to Extract
  Required
Action
Write
- Info_1
- Info_2
- Model
  Required
- Prompt
- Info_3
- Temperature
- Max Tokens
- Stop Sequences
- Top P
- Frequency Penalty
- Presence Penalty
Action
Write
- Info_1
- Info_2
- Model
  Required
- Input
  Required
- Voice
  Required
- Response Format
- Speed
Action
Write
- File
  Required
- Purpose
Action
Write
- Method
  Required
- Url
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Filename To Search For
  Required
- File_purpose_to_search_for
Action
Search
- Name_to_search_for
  Required
- Model
  Required
- Name
- Description
  Required
- Instructions
- Tools
- New Files
- Existing Files
- Vector Store
- Metadata
Action
Search or write

Learn how to automate ManageEngine ServiceDesk On-premise on the Zapier blog

Learn how to automate ChatGPT on the Zapier blog

About ManageEngine ServiceDesk On-premise

ServiceDesk Plus On-premise by ManageEngine is a robust IT service management solution offering ticketing, asset management, and more for businesses.

Related categories

Productivity

About ChatGPT

ChatGPT is an AI tool built by OpenAI that enables conversational automation. A more powerful OpenAI integration is available here: https://zapier.com/apps/openai/integrations

Learn more Help

Related categories

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