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Zapier makes it easy to integrate M1 with Watermelon - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call" from M1.

Add your action

An action happens after the trigger—such as "New Contact" in Watermelon.

You’re connected!

Zapier seamlessly connects M1 and Watermelon, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your M1 to Watermelon integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect M1 and Watermelon to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

New Call
Triggers when a call is finished and its transcription is done.
Trigger
Instant
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New Message
Triggers when a new message is received or sent.
Trigger
Instant
Try It
Existing Lead
Triggers when a lead you had previous contact with communicates with you or you communicate with that lead.
Trigger
Instant
Try It
Handover Conversation Team
Triggers when a conversation is handed over from the chatbot to a team
Trigger
Instant
Try It
New Conversation
Triggers when there's a new conversation.
Trigger
Polling
Try It
New Contact
Creates a new contact
Action
Write
- Contact id
  Required
Action
Write
- Conversation ID
Action
Search

New Lead
Triggers when a new lead communicates with you or you communicate with a new lead.
Trigger
Instant
Try It
New Voice Note
Triggers when a new voice note is sent.
Trigger
Instant
Try It
Handover Conversation Agent
Triggers when a conversation is handed over from the chatbot to a human agent
Trigger
Instant
Try It
New Contact
Triggers when there's a new contact.
Trigger
Polling
Try It
Updated Contact
Updated contacts.
Trigger
Instant
Try It
- Conversation ID
- User ID
- Message type
  Required
- Message body
  Required
Action
Write
- Contact id
  Required
Action
Search
- Search value
  Required
Action
Search

About M1

M1 is an app that provides all phone number features along with AI tools to assist in managing calls, texts, tasks, and staying organized.

Learn moreLearn more

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About Watermelon

With Watermelon you create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience.

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Customer Support

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