When this happens...
IntercomNew Tag on a User
Then do this...
MailChimpAdd/Update Subscriber

Bugs, beta users, high-value customers? Whatever your tagging system in Intercom, make sure your messaging matches up perfectly by using this integration. Choose an Intercom tag to associate to a certain MailChimp list. Then, add your tagged users to that list automatically.

How this Intercom-MailChimp integration works

  1. A new tag is added to a user in Intercom
  2. Zapier adds this user to a designated MailChimp list

Apps involved

  • Intercom
  • MailChimp

Why Zapier?

Free

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Easy

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Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + MailChimp and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Create/Update User

Update a user within Intercom given their e-mail address.

Lead Converted to User

Triggers when a lead converts to a user.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Add User Tag

Attach a tag to a specific user.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

New Subscriber

Triggers when a new subscriber is added to a list.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Become a Zapier Integration Partner

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

Share your ideas with MailChimp email newsletters—then use its landing page and form builders to grow your lists and take marketing further with drip and transactional emails.