When this happens...
LiveChatNew Chat
Then do this...
HubSpotNew Form Submission

If you're worried about missing a customer interaction in LiveChat, use this Zapier integration to automatically capture customer messages and send them into your HubSpot forms. Your team can follow up quickly and you can rest easy that nothing will slip through the cracks.

How It Works

  1. A new LiveChat chat starts
  2. Zapier submits a form in HubSpot

What You Need

  • LiveChat account
  • HubSpot account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,500+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect HubSpot + LiveChat and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact in List

Triggers when a contact is added to the specified list. (Marketing Hub Starter plans and above)

Create or Update Contact

Creates a new contact or updates an existing contact based on email address.

New Form Submission

Triggers when a form is submitted.

Create Form Submission

Creates a new submission for a selected form.

New Contact

Triggers when a new contact is created.

Add Contact to List

Adds a contact to a specific static list. (Marketing Hub Starter plans and above)

Finished Chat

Triggers when the chat is ended.

Create Social Media Message

Creates and immediately publishes a message on a specified social media channel.

New Ticket

Triggers when the ticket is created.

Create Calendar Task

Creates a new calendar task. (Marketing Hub Professional plans and above)

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Learn More

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

See LiveChat Integrations