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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Action" from Hive.

Add your action

An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.

You’re connected!

Zapier seamlessly connects Hive and ServiceNow, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Workspace
  Required
- Select Project
Trigger
Polling
Try It
- Workspace
  Required
- Copy Action Statuses
- Copy Action Assignees
- Select Project
  Required
- Name
  Required
- Deadline
Action
Write
- Workspace
  Required
- Select Project
  Required
- Action Template
- Title
  Required
- Assigned To
- Description
- Deadline
- Custom Fields
Action
Write
- Workspace
  Required
- Workflow
  Required
- Custom Fields
Action
Write
- Table
  Required
Trigger
Polling
Try It

- File
  Required
- Table
  Required
Action
Write
- Table
  Required
Action
Write

- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

- Workspace
  Required
- Select Project
Trigger
Polling
Try It
- Workspace
  Required
- Description
- Assigned To
- Title
  Required
- Deadline
Action
Write
- Workspace
  Required
- Group for Workspace
  Required
- Message Body
  Required
- Custom Sender Name
- Custom Sender Picture
- Color
Action
Write
- Action ID
  Required
- New status
Action
Write
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Hive and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Hive to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Hive + ServiceNow integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Hive and ServiceNow

What is Hive in ServiceNow integration?

Our Hive-ServiceNow integration allows you to automate workflows between these two platforms by setting up triggers and actions. For instance, a new task created in Hive can automatically generate a ticket in ServiceNow.

How can I set up a trigger between Hive and ServiceNow?

Setting up a trigger involves selecting an event in one application that will start the workflow. In our platform, you could use an event like 'New Ticket Created' in ServiceNow as a trigger to create a corresponding task in Hive.

Are there predefined actions for integrating Hive with ServiceNow?

Yes, we offer predefined actions that streamline specific processes. You can set an action such as 'Create Incident' when a specific condition is met in Hive or vice-versa.

Can I customize the workflows between Hive and ServiceNow?

Absolutely. While we provide standard triggers and actions, you have the flexibility to customize workflows according to specific business needs by choosing relevant fields and conditions during setup.

What types of data can be transferred between Hive and ServiceNow?

You can transfer various types of data such as task details, incident updates, user information, and status changes depending on how you've configured the workflow using triggers and actions.

Can I set conditions for actions when integrating Hive with ServiceNow?

Yes, not only can you define triggers that initiate an action but also set conditions that must be met for those actions. For example, only update a task if it meets certain priority levels or fields specified during setup.

How do error notifications work with this integration?

If something goes wrong while using our integrations, we offer error notifications that inform you about failures or issues with configured triggers/actions so you can make necessary adjustments.

About Hive

Hive provides simple automated workflow for teams. It brings all your different tools onto one dashboard and makes it easy to see progress and bottlenecks.

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