Help Scout

Help Scout + Active Collab Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Active Collab, with as many as 35 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Active Collab and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

New Comment

Triggers when a comment is added to an object in Active Collab.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Project

Triggers when new project is created.

Create Project

Creates a new project.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn More

Active Collab is a popular, all-in-one tool for project management, team collaboration and billing. Available both in cloud and self hosted versions.

See Active Collab Integrations