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Help Scout + Active Collab Integrations

How to connect Help Scout + Active Collab

Zapier lets you send info between Help Scout and Active Collab automatically—no code required.

When this happens...
Help ScoutHelp Scout
Conversation Assigned

Triggers when a conversation is assigned to agent.

automatically do this!
Active CollabActive Collab
Add Comment to Discussion

Adds a new comment to discussion.

Supported triggers and actions

What does this mean?

How Help Scout + Active Collab Integrations Work

  1. Step 1: Authenticate Help Scout + Active Collab.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
Connect apps

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

Related categories

  • Customer Support

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About Active Collab

Active Collab is a popular, all-in-one tool for project management, team collaboration and billing. Available both in cloud and self hosted versions.

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