Turn an oops into a wow with this integration. After you set it up, adding a "Bug" tag to your Intercom users will automatically create a new ticket in Freshdesk. That way, you can follow-up once everything is fixed.
How this Intercom-Freshdesk integration works
- A tag is added to an Intercom user
- Zapier creates a new ticket in Freshdesk
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Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.
Triggers when there is a new ticket is created in Freshdesk.
Allows you to create a User/Customer in Freshdesk for your support domain.
Triggers when a new user is created.
Attach or remove a tag on a specific user.
Triggers when a lead converts to a user.
Update a user within Intercom given their e-mail address.