Formstack + TOPdesk
Create TOPdesk incidents from new Formstack submissions
Effortlessly handle incoming submissions from Formstack by creating incidents in TOPdesk with this streamlined workflow. As soon as a new submission is received in Formstack, an incident will be generated in TOPdesk, ensuring that your team can swiftly address and resolve issues. Save time and enhance your responsiveness by integrating these two powerful apps for seamless data sharing.
Effortlessly handle incoming submissions from Formstack by creating incidents in TOPdesk with this streamlined workflow. As soon as a new submission is received in Formstack, an incident will be generated in TOPdesk, ensuring that your team can swiftly address and resolve issues. Save time and enhance your responsiveness by integrating these two powerful apps for seamless data sharing.
- When this happens...New Submission
Triggers when a new added submission for a form is submitted. Uses webhooks for instant triggering.
- automatically do this!Create an Incident
Create an incident
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New Form
Triggers when a new Form is created.
Try ItFormRequired
User Agent
Remote Address
Mark Submission as "read"?
Trigger ConditionRequired
Status (First or second line)Required
Category
Subcategory
Operator Group
Supplier
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try It
