Formstack + ManageEngine ServiceDesk Plus Cloud
Create requests in ManageEngine ServiceDesk Plus Cloud for new Formstack submissions
Streamline your support ticket creation process with this seamless automation. When a new submission is received in Formstack, this workflow will create a request in ManageEngine ServiceDesk Plus Cloud, ensuring that your support team can quickly address your customers' needs. Save time and improve efficiency by connecting your form submissions directly to your helpdesk system.
Streamline your support ticket creation process with this seamless automation. When a new submission is received in Formstack, this workflow will create a request in ManageEngine ServiceDesk Plus Cloud, ensuring that your support team can quickly address your customers' needs. Save time and improve efficiency by connecting your form submissions directly to your helpdesk system.
- When this happens...New Submission
Triggers when a new added submission for a form is submitted. Uses webhooks for instant triggering.
- automatically do this!Create Request
Creates a new request.
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New Form
Triggers when a new Form is created.
Try ItFormRequired
User Agent
Remote Address
Mark Submission as "read"?
Service Desk InstanceRequired
Name
Product
State
Vendor
Site
Purchase Cost
Asset Tag
Location
Try ItService Desk InstanceRequired
Subject
Requester
Status
Technician (email address)
Site
Group
Priority
Urgency
Impact
Mode
Category
Sub Category
Item
Asset
Try It
FormRequired
Field identification
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Service Desk InstanceRequired
Title
Requester
Site
Group
Change Owner (email address)
Change Type
Priority
Urgency
Impact
Change Risk
Reasons of Change
Category
Sub Category
Item
Asset
Try ItService Desk InstanceRequired
Trigger ModuleRequired
Execute OnRequired
Trigger Conditions
Try It
