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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- TransformRequired
- TransformRequired
- New Request
Triggers when a new request is created.
Try It - Category
- Status
- Open/Closed
- Customer ID
- First Name
- Last Name
- Email
- Phone
- Search String
Try It
- TransformRequired
- TransformRequired
- Update
Triggers when a request is updated.
Try It - Subject
- Note BodyRequired
- Category
- Note Type
- HTML Note
- Customer ID
- First Name
- Last Name
- Email
- Phone
- Urgent
- Mailbox
- Opened Via
- Email CC
- Email BCC
- Email Staff
- Open/Closed
- Status
Learn how to automate Formatter by Zapier on the Zapier blog
Learn how to automate HelpSpot on the Zapier blog
Data isn't always in the format you need. Perhaps a date is in International format, but your app needs it in American format. Or maybe you need to Title Case a subject, truncate text for a Tweet, or turn Markdown text into HTML for your blog. Zapier's Formatter tool can help.
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