Facebook Lead Ads
When this happens...
Facebook Lead AdsNew Lead

Get a head-start on taking care of your new customers by adding anyone who fills out your Facebook Lead Ads to your Help Scout account as a new customer. Zapier can do that for your automatically with this integration. Once you've set it up, your new leads will be added to Help Scout so you can know exactly how they first got in touch with your company when they write into your support team.

How this Facebook Lead Ads-Help Scout integration works

  1. A new lead is captured in Facebook Lead Ads
  2. Zapier adds that contact as a new customer in Help Scout

Apps involved

  • Facebook Lead Ads
  • Facebook Pages

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Facebook Lead Ads + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

New Assigned Conversation

Triggers when a conversation is assigned to a specified user. By default, only conversation with active status are considered but you can change the status using of of the fields.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

New Conversation

Triggers when a new conversation is created.

Add Note

Adds a note to existing conversation.

New Lead

Triggers when a new lead is created.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

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Become a Zapier Integration Partner

Facebook lead ads make signing up for business information easy for people and more valuable for businesses. The Facebook lead ad app is useful for marketers who want to automate actions on their leads.

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

See Help Scout Integrations