When this happens...
Facebook Lead AdsNew Lead
Then do this...
Help ScoutCreate Customer

Get a head-start on taking care of your new customers by adding anyone who fills out your Facebook Lead Ads to your Help Scout account as a new customer. Zapier can do that for your automatically with this integration. Once you've set it up, your new leads will be added to Help Scout so you can know exactly how they first got in touch with your company when they write into your support team.

How this Facebook Lead Ads-Help Scout integration works

  1. A new lead is captured in Facebook Lead Ads
  2. Zapier adds that contact as a new customer in Help Scout

Apps involved

  • Facebook Lead Ads
  • Facebook Pages
Premium
Facebook Lead Ads is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Facebook Lead Ads + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Help Scout
New Customer

Triggers when a new customer is added.

Facebook Lead Ads
Add Email to Custom Audience

Adds an email address to an existing custom audience.

Help Scout
New Assigned Conversation

Triggers when a conversation is assigned to a specified user.

Facebook Lead Ads
Create Custom Audience

Creates a new custom audience. Note: You may need to accept Facebook's Terms of Service before using this action

Help Scout
New Conversation

Triggers when a new conversation is created.

Help Scout
Create Conversation From Customer

Create a new conversation from a customer.

Facebook Lead Ads
New Lead

Triggers when a new lead is created.

Help Scout
Create Customer

Creates a customer if it does not already exist.

Help Scout
New Mailbox

Triggers when a new added mailbox is added.

Help Scout
Create Conversation to Customer

Creates a new conversation to a customer from a Help Scout user.

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Become a Zapier Integration Partner

Facebook lead ads make signing up for business information easy for people and more valuable for businesses. The Facebook lead ad app is useful for marketers who want to automate actions on their leads.

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.