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  • Zendesk logoZendesk logo

Emma + Zendesk Integrations

How to connect Emma + Zendesk

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  • Emma triggers, actions, and search
    New Field
    Triggers when a new member field is created
    Trigger
    Instant
  • Emma triggers, actions, and search
    Field Delete
    Triggers when a field is deleted
    Trigger
    Instant
  • Emma triggers, actions, and search
    Field Update
    Triggers when a field is updated
    Trigger
    Instant
  • Emma triggers, actions, and search
    New Group
    Triggers when a new member group is created
    Trigger
    Instant
  • Emma triggers, actions, and search
    Group Delete
    Triggers when a group is deleted
    Trigger
    Instant
  • Emma triggers, actions, and search
    Group Update
    Triggers when a group is updated
    Trigger
    Instant
  • Emma triggers, actions, and search
    Mailing Finish
    Triggers when a mailing is finished
    Trigger
    Instant
  • Emma triggers, actions, and search
    New Subscriber
    Triggers when a new subscriber is added
    Trigger
    Instant
  • Emma

    Triggers when a member is added to a group

    Instant

    Trigger

  • Emma

    Triggers when a member is deleted

    Instant

    Trigger

  • Emma

    Triggers when a member is removed from a group

    Instant

    Trigger

  • Emma

    Triggers when a member's status is updated

    Instant

    Trigger

  • Emma

    Triggers when a member is updated

    Instant

    Trigger

  • Emma

    Triggers when a message is clicked

    Instant

    Trigger

  • Emma

    Triggers when a message is forwarded

    Instant

    Trigger

  • Emma

    Triggers when a message is opened

    Instant

    Trigger

  • Emma

    Triggers when a member shares a message

    Instant

    Trigger

  • Emma

    Triggers when a member shares a link to a message and someone clicks on it

    Instant

    Trigger

  • Emma

    Triggers when a subscriber opts-out

    Instant

    Trigger

  • Emma

    Creates an event that can be used to trigger an automated workflow

    Scheduled

    Action

  • Emma

    This adds a new group to Emma

    Scheduled

    Action

  • Emma

    This adds a new contact to Emma

    Scheduled

    Action

  • Zendesk

    Triggers when a new group is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new organization is added to Zendesk.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    Scheduled

    Trigger

  • Zendesk

    Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new ticket is added to a view.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new user is created.

    Scheduled

    Trigger

  • Zendesk

    Triggers when a new view is created.

    Scheduled

    Trigger

  • Zendesk

    Create a new organization.

    Scheduled

    Action

  • Zendesk

    Create a new ticket.

    Scheduled

    Action

  • Zendesk

    Attach a file to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add a comment to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Add one or more tags to an existing ticket.

    Scheduled

    Action

  • Zendesk

    Update an existing organization.

    Scheduled

    Action

  • Zendesk

    Update an existing ticket status or add comments.

    Scheduled

    Action

  • Zendesk

    Update an existing user.

    Scheduled

    Action

  • Zendesk

    Create a new user.

    Scheduled

    Action

  • Zendesk

    Finds an existing agent.

    Scheduled

    Action

  • Zendesk

    Finds an existing group.

    Scheduled

    Action

  • Zendesk

    Finds an existing organization.

    Scheduled

    Action

  • Zendesk

    Finds an existing ticket.

    Scheduled

    Action

  • Zendesk

    Finds an existing user.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific organization.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific ticket.

    Scheduled

    Action

  • Zendesk

    Finds or creates a specific user.

    Scheduled

    Action

How Emma + Zendesk Integrations Work

  1. Step 1: Authenticate Emma and Zendesk.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
emma logo
emma logo

About Emma

Grow your business with smart, stylish email marketing campaigns from Emma.
Learn more

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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