Emma + Zendesk Integrations

How to connect Emma + Zendesk

Zapier lets you send info between Emma and Zendesk automatically—no code required.

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Popular Emma + Zendesk workflows

Our most popular Zap! arrow pointing down

Add new subscribers to Emma from Zendesk support tickets
Premium
Try it
Zendesk + Emma
More details
When this happens
Step 1: New Ticket
Then do this
Step 2: Create Subscriber
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Add new subscribers to Emma from Zendesk support tickets
Premium
Add new subscribers to Emma from Zendesk support tickets
Zendesk + Emma

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Supported triggers and actions

What does this mean?

New Field
Triggers when a new member field is created
Trigger
Instant
Field Delete
Triggers when a field is deleted
Trigger
Instant
Field Update
Triggers when a field is updated
Trigger
Instant
New Group
Triggers when a new member group is created
Trigger
Instant
Group Delete
Triggers when a group is deleted
Trigger
Instant
Group Update
Triggers when a group is updated
Trigger
Instant
Mailing Finish
Triggers when a mailing is finished
Trigger
Instant
New Subscriber
Triggers when a new subscriber is added
Trigger
Instant
Emma
Triggers when a member is added to a group
Instant
Trigger
Emma
Triggers when a member is deleted
Instant
Trigger
Emma
Triggers when a member is removed from a group
Instant
Trigger
Emma
Triggers when a member's status is updated
Instant
Trigger
Emma
Triggers when a member is updated
Instant
Trigger
Emma
Triggers when a message is clicked
Instant
Trigger
Emma
Triggers when a message is forwarded
Instant
Trigger
Emma
Triggers when a message is opened
Instant
Trigger
Emma
Triggers when a member shares a message
Instant
Trigger
Emma
Triggers when a member shares a link to a message and someone clicks on it
Instant
Trigger
Emma
Triggers when a subscriber opts-out
Instant
Trigger
Emma
Creates an event that can be used to trigger an automated workflow
Scheduled
Action
Emma
This adds a new group to Emma
Scheduled
Action
Emma
This adds a new contact to Emma
Scheduled
Action
Zendesk
Triggers when a new group is created.
Scheduled
Trigger
Zendesk
Triggers when a new organization is added to Zendesk.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Scheduled
Trigger
Zendesk
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Scheduled
Trigger
Zendesk
Triggers when a new ticket is added to a view.
Scheduled
Trigger
Zendesk
Triggers when a new user is created.
Scheduled
Trigger
Zendesk
Triggers when a new view is created.
Scheduled
Trigger
Zendesk
Create a new organization.
Scheduled
Action
Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action

How Emma + Zendesk Integrations Work

Step 1: Authenticate Emma and Zendesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.