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1. Choose trigger event

2. Choose action

1. Select the event

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Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Certificate Earned" from EDlumina.

Add your action

An action happens after the trigger—such as "Create Contact" in RingCentral.

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Zapier seamlessly connects EDlumina and RingCentral, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your EDlumina to RingCentral integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Connect EDlumina and RingCentral to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

Certificate Earned
Triggers when a certificate is generated and earned by a student.
Trigger
Instant
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Course Enrolled
Triggers when a student is enrolled into a course.
Trigger
Instant
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Document Approved
Triggers when a document is marked approved.
Trigger
Instant
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Document Submitted
Triggers when a document is submitted.
Trigger
Instant
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Event Completed
Triggers when an event is marked complete.
Trigger
Instant
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Update Event
Triggers when an event is updated.
Trigger
Instant
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Lead Started
Triggers when a lead is marked as started at your organization.
Trigger
Instant
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Update Lead
Triggers when a lead is updated.
Trigger
Instant
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- Email
  Required
- First Name
  Required
- Last name
  Required
- Phone Number
  Required
- Campus ID
  Required
- Program ID
  Required
- General Comments
- Preferred Contact Method
- Address
- Address (cont)
- City
- State
- Zipcode
- Best Contact Time
- Source
- Vendor Source
- Notify Lead
- High School
- High School Graduation Year
- Event Owner ID
  Required
Action
Write
- Description
- View
  Required
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Trigger
Polling
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Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Trigger
Instant
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- Delay By
Trigger
Polling
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- Type
- Event Status
Trigger
Instant
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- Duration Unit
- Time Format
- Format
Trigger
Instant
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- Name
  Required
- Allow Join before host
- Mute Audio
- Turn off camera for participants
Action
Write
- Phone Number From
  Required
- Caller ID
- Phone Number To
  Required
- Play Prompt
Action
Write
- Type
- Phone Number From
  Required
- Phone Number To
  Required
- Text
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

Course Completed
Triggers when a student completes a course.
Trigger
Instant
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Course Purchased
Triggers when someone completes a catalog purchase of a course.
Trigger
Instant
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New Document
Triggers when a new document is created.
Trigger
Instant
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Update Document
Triggers when a document is updated.
Trigger
Instant
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New Event
Triggers when a new event is created.
Trigger
Instant
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Lead Enrolled
Triggers when a lead is enrolled.
Trigger
Instant
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New Lead
Triggers when a new lead is created.
Trigger
Instant
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- Event Title
  Required
- Event Start DateTime
  Required
- Event Duration
  Required
- Student Enrollment ID
  Required
- Event Owner ID
  Required
- Event Message
- Event Status
- Event Type
Action
Write
- Course Session ID
  Required
- Program ID
  Required
- Legacy ID
- EDlumina ID
Action
Write
Call Ended
Triggers when a call has been ended.
Trigger
Instant
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Missed Call
Triggers when there is a new missed call.
Trigger
Instant
Try It
- Type
Trigger
Instant
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New Voicemail
Triggers when there is a new incoming voicemail.
Trigger
Instant
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- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
  Required
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
- Phone Number
Action
Write
- Phone Number To
  Required
- File
  Required
- Resolution
- Send Time
- Cover Page Text
- Cover Page Type
Action
Write
- Lookup By
  Required
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
  Required
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write

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About EDlumina

The EDlumina line of educational technology solutions provides colleges and institutions alike with a full-service online platform.

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About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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