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Frequently Asked Questions about EasyFTP + Salesforce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with EasyFTP and Salesforce
How do I initiate an EasyFTP integration with Salesforce?
To initiate the integration, simply connect your EasyFTP account through our platform, and then authenticate your Salesforce account. Once both accounts are linked, you can set up triggers such as 'New File in Folder' on EasyFTP to perform actions like 'Create Record' in Salesforce.
Can I automate file uploads from EasyFTP to Salesforce?
Yes, you can automate file uploads by setting up a scheduled trigger in EasyFTP. Select actions in Salesforce such as 'Upload Attachment' or 'Create Content Document' that will execute whenever new files are uploaded to specified folders in your FTP server.
What kind of triggers are supported for this integration?
Our integration supports various triggers including 'New File Added', 'File Modified', and scheduled triggers from EasyFTP to initiate actions within Salesforce based on these events.
Is it possible to modify existing Salesforce records with files from EasyFTP?
Yes, you can configure the integration to modify existing records. For example, when a file is updated on EasyFTP, a corresponding update action such as 'Update Record' can be triggered in Salesforce.
How do I troubleshoot if the integration between EasyFTP and Salesforce isn't working?
Firstly, ensure that both accounts are authenticated correctly. Check the log details for any error messages. Verify the conditions of your triggers and actions. If issues persist, contact our support team for further assistance.
Are there any size limitations for files transferred from EasyFTP to Salesforce?
There may be limitations based on your current plan with us or specific storage limits within your Salesforce account. It's important to check these limits before setting up large file transfers.
Can we trigger outbound messages from Salesforce based on files received via EasyFTP?
Absolutely, after configuring an incoming file trigger, you can set up an action like sending an outbound message or notification within Salesforce when new files are received on EasyFTP.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Modified File in Folder
Triggers when an existing file is modified in the folder you specify.
Try It - New or Modified File in Folder
Triggers when a new file is added or an existing file is modified in the folder you specify.
Try It - FileRequired
- Folder Path
- OverwriteRequired
- File NameRequired
- Custom File Extension
- New Case Attachment
Triggers when a new Attachment is added to a case.
Try It