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  • Delighted logoDelighted logo

Customer.io + Delighted Integrations

How to connect Customer.io + Delighted

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  • Customer.io triggers, actions, and search
    Create or Update a Person
    Creates a new person. If the person already exists, it will be updated.
    Action
    Write
  • Customer.io triggers, actions, and search
    Create Anonymous Event
    Creates an anonymous event.
    Action
    Write
  • Customer.io triggers, actions, and search
    Create Event
    Creates an event.
    Action
    Write
  • Delighted triggers, actions, and search
    New Response
    Triggers when a new response is received in this Delighted Project.
    Trigger
    Scheduled
  • Delighted triggers, actions, and search
    New Unsubscribe
    Triggers when a person unsubscribes from Delighted surveys.
    Trigger
    Scheduled
  • Delighted triggers, actions, and search
    Add Person to Email Autopilot
    Adds a person to the Email platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.
    Action
    Write
  • Delighted triggers, actions, and search
    Add Person to SMS Autopilot
    Adds a person to the SMS platform Autopilot list and schedules a survey for future sending. Updates the person's properties if the person is already in the Autopilot list.
    Action
    Write
  • Delighted triggers, actions, and search
    Add Person
    Creates a person in Delighted but does not send a survey. Only use this Action if you plan on programmatically adding responses to Delighted. Otherwise, use our Actions for "Send Email Survey" or "Send SMS Survey" to actually dispatch a survey.
    Action
    Write
  • Delighted

    Creates a response in Delighted. This should only be used if programmatically adding responses to Delighted (ex. using our Add Person + Add Response Zaps). Otherwise, use our "Send Email Survey" or "Send SMS Survey" Actions to dispatch a survey. Adding responses requires a person ID and score at minimum.

    Scheduled

    Action

  • Delighted

    Removes a person from the Email platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.

    Scheduled

    Action

  • Delighted

    Removes a person from the SMS platform Autopilot list and cancels all related scheduled surveys. Does not affect any historical responses.

    Scheduled

    Action

  • Delighted

    Sends an Email platform survey

    Scheduled

    Action

  • Delighted

    Send SMS platform survey

    Scheduled

    Action

  • Delighted

    Add a person to your unsubscribe list.

    Scheduled

    Action

  • Delighted

    Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.

    Scheduled

    Action

  • Delighted

    Retrieves the current Autopilot configuration for the desired platform (Email or SMS).

    Scheduled

    Action

  • Delighted

    List all Autopilot memberships for the desired platform (Email or SMS), or list the Autopilot membership status for one specific person within the desired platform.

    Scheduled

    Action

  • Delighted

    Provides your account's metrics for a specific Project. By default, we'll return results based on your

    Scheduled

    Action

  • Delighted

    Finds a Person record in your Delighted instance. Not required if you're adding a person using the "Add Person" Action.

    Scheduled

    Action

How Customer.io + Delighted Integrations Work

  1. Step 1: Authenticate Customer.io and Delighted.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
customerio logo
customerio logo

About Customer.io

With Customer.io you can send email, SMS, and push based on what people do or don't do in your app.
Learn more

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delighted logo
delighted logo

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.
Learn more

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