Connect ClickUp and Jira Software Server to unlock the power of automation

You can set up an automation to create tasks in ClickUp whenever new issues are created in Jira Software Server by using the 'New Issue' trigger. This trigger will watch for new issues in Jira and then trigger an action to create a corresponding task in ClickUp.

Yes, you can automate updates to a Jira ticket when there's a change in a task's status within ClickUp. Use the 'Task Status Updated' trigger from ClickUp and set an action to update the relevant fields of the issue in Jira.

Currently, we support syncing comments from ClickUp tasks to Jira issues using the 'New Comment' trigger. However, synchronizing comments originating from Jira back to ClickUp requires setting up separate actions due to system limitations.

To keep due dates aligned across platforms, use the 'Due Date Changed' trigger from either application. You should then set up an action that updates the corresponding due date on the other platform accordingly.

Deletion of tasks isn't directly linked between systems for safety reasons. If a task is deleted in ClickUp, you won't see an automatic deletion of its counterpart issue in Jira; such actions need cautious handling and should be managed manually.

While automatic transfer of attachments isn’t supported directly due to file format compatibility concerns, you can manually add attachments from one system into another as needed.

Synchronizing custom fields can be complex given differences between platforms. However, mapping equivalent fields correctly while setting triggers like 'Custom Field Changed' might help handle some aspects of syncing.