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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

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Zapier makes it easy to integrate byDesign Workspace with Urbanise FM - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Comment Added" from byDesign Workspace.

Add your action

An action happens after the trigger—such as "Add Document to Job" in Urbanise FM.

You’re connected!

Zapier seamlessly connects byDesign Workspace and Urbanise FM, automating your workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your byDesign Workspace to Urbanise FM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect byDesign Workspace and Urbanise FM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

Comment Added
Triggers when a new comment is added to a request.
Trigger
Polling
Try It
Request Created
Triggers when a new request is created.
Trigger
Polling
Try It
- Request Name
  Required
- Request Description
  Required
- Request Due Date
  Required
- Request Type
  Required
- File URL
- File Name
- Reference Links
- Dimensions & File Types
Action
Write
Account Updated
Triggers When An Account Has Been Updated.
Trigger
Instant
Try It
Property Created
Triggers When A Property Has Been Created.
Trigger
Instant
Try It
Supplier Created
Triggers When A Supplier Has Been Created.
Trigger
Instant
Try It
Support Request Created
Triggers When A Support Request Has Been Created.
Trigger
Instant
Try It
Work Order Attachment Added
Triggers When A Work Order's Attachment Has Been Added.
Trigger
Instant
Try It
Work Order Created
Triggers When A Work Order Has Been Created.
Trigger
Instant
Try It
Work Order Job Assignee Change
Triggers When A Work Order's Job Assignee Changes.
Trigger
Instant
Try It
Work Order Job Due Date Change
Triggers When A Work Order's Job Due Date Changes.
Trigger
Instant
Try It
Work Order Job Priority Change
Triggers When A Work Order's Job Priority Changes.
Trigger
Instant
Try It
Work Order Status Changed
Triggers When A Work Order's Status Changes.
Trigger
Instant
Try It
- Service Request Reference
  Required
- Document type
  Required
- Document description
- Filemetadata thumbnail
- Visible To Customer
- Visible To Job
- Filename
  Required
- File
  Required
Action
Write
- Service Request Reference
  Required
- Job Comment
  Required
- Visible To Customer
- Comment Providers External Reference
Action
Write
- Property Address
  Required
- Country Code
  Required
- Location ID
  Required
- Suburb
- Building Name
- Building Number
- Building Ref
- Building Type
- City
- State
- Delivery Region
- Event Id
- External Link
- Internal Reference
- Latitude
- Longitude
- Parent Reference Link
- Post Code
- Property Type
- Room Count
- Segment Keys
  Required
- Site Name
- Supplier Region Name
- Location Tags
- Unit Number
Action
Write
- Category Key
  Required
- Topic Key
  Required
- Account Number
- Summary
  Required
- Document description
- Creator Email Address
- Send To Email Address
- External Reference Number
  Required
- External Location Reference
Action
Write
- Document Reference Number
  Required
Action
Write
- Invoice External Reference
  Required
- Payment Reference
  Required
Action
Write
- Job Reference
  Required
Action
Write
- Document Reference Number
  Required
- External Reference Number
  Required
- Response Time
Action
Write
- Business Name
  Required
- External Reference Number
  Required
- Account Viewable
- Active
- Allow Jobs Raised
- Allow Record Assets
- Bee Rating
- Business Address
- Company Number
- Compliance Status
- Display Name
- Email
- Hide Amount Due
- Internal
- Latitude
- Longitude
- Phone
- Property Viewable
- Raise Location Work Orders
- Recipient Created Tax Invoice
- Record Response Time
  Required
- Region Identifiers
- Segment Keys
  Required
- Send Work Order Notifications
- Skills
- TimeSheetRequired
- UploadCustomerDocuments
- ViewSalesRates
- Website
Action
Write

File Uploaded
Triggers when a new file is uploaded to a request.
Trigger
Polling
Try It
Request Updated
Triggers when a new request is updated.
Trigger
Polling
Try It
Account Created
Triggers When An Account Has Been Created.
Trigger
Instant
Try It
Invoice Status Changed
Triggers when an Invoice's Status Changes.
Trigger
Instant
Try It
Property Updated
Triggers When A Property Has Been Updated.
Trigger
Instant
Try It
Supplier Updated
Triggers When A Supplier Has Been Updated.
Trigger
Instant
Try It
Support Request Updated
Triggers When A Support Request Has Been Updated.
Trigger
Instant
Try It
Work Order Comment Added
Triggers When A Work Order's Comment Has Been Added.
Trigger
Instant
Try It
Work Order Job Added
Triggers When A Work Order Job Has Been Added.
Trigger
Instant
Try It
Work Order Job Attachment Added
Triggers When A Work Order's Job Attachment Has Been Added.
Trigger
Instant
Try It
Work Order Job Next Action Change
Triggers When A Work Order's Job Next Action Changes.
Trigger
Instant
Try It
Work Order Job Status Change
Triggers When A Work Order's Job Status Changes.
Trigger
Instant
Try It
- Job Reference
  Required
- Document type
  Required
- Document description
- Filemetadata thumbnail
- Visible To Customer
- Visible To Job
- Filename
  Required
- File
  Required
Action
Write
- Service Request Reference
  Required
- Job Comment
  Required
- Visible To Customer
- Comment Providers External Reference
Action
Write
- Business Name
  Required
- Business Email Address
  Required
- Segment
  Required
- External Reference Number
  Required
- Account First Name
- Account Last Name
- Account Middle Name
- Account Title
- Account Number
- Contact Other Phone Number
- Contact Primary Phone Number
- Corporate account
- Date Of Birth
- Gender
- Nationality
Action
Write
- Business Name
  Required
- External Reference Number
  Required
- Account Viewable
- Active
- Allow Jobs Raised
- Allow Record Assets
- Bee Rating
- Business Address
- Company Number
- Compliance Status
- Display Name
- Email
- Hide Amount Due
- Internal
- Latitude
- Longitude
- Phone
- Property Viewable
- Raise Location Work Orders
- Recipient Created Tax Invoice
- Record Response Time
  Required
- Region Identifiers
- Segment Keys
  Required
- Send Work Order Notifications
- Skills
- TimeSheetRequired
- UploadCustomerDocuments
- ViewSalesRates
- Website
Action
Write
- Customer Number
  Required
- Approval Reference
- Area Reference Number
- Work Order Auto Assignee Reference
- Work Order Description
- Due Date
- Service Request Reference
  Required
- Job Template Assignee Reference
- Job Template Reference
  Required
- Job Template Type
  Required
- Pre-Check Work Instruction Reference
- Work Order Priority
  Required
- Work Instruction Reference
- Property Reference Number
  Required
- Requesters Email Address
- Requesters Name
- Requesters Phone
- Work Order Title
  Required
Action
Write
- Job Template Type
  Required
Action
Write
- Job Reference
  Required
- Email
Action
Write
- Business Name
  Required
- Business Email Address
  Required
- Segment
  Required
- External Reference Number
  Required
- Account First Name
- Account Last Name
- Account Middle Name
- Account Title
- Account Number
- Contact Other Phone Number
- Contact Primary Phone Number
- Corporate account
- Date Of Birth
- Gender
- Nationality
Action
Write
- Property Address
  Required
- Country Code
  Required
- Location ID
  Required
- Suburb
- Building Name
- Building Number
- Building Ref
- Building Type
- City
- State
- Delivery Region
- Event Id
- External Link
- Internal Reference
- Latitude
- Longitude
- Parent Reference Link
- Post Code
- Property Type
- Room Count
- Segment Keys
  Required
- Site Name
- Supplier Region Name
- Location Tags
- Unit Number
Action
Write

About byDesign Workspace

Instantly 10x your marketing output with on-demand designers and marketing specialists, powered by a fixed-rate monthly subscription.

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Project Management

About Urbanise FM

Urbanise offers cloud-based solutions to service the Facilities and Strata Management industries.

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