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Monitor your company's Box account by getting Freshservice tickets for new files

  1. When this happensStep 1: New File

  2. Then do thisStep 2: Create Ticket

If you're responsible for your company's Box account, you want to stay on top of the new files added. This Zapier automation gives you just that, including control of which folder to keep an eye on, and puts the alerts right inside your Freshservice account.

How It Works

  1. Zapier keeps an eye on Box for new files in the designated folder
  2. When a new file is added, Zapier creates a ticket in Freshservice, which includes a link to the file

What You Need

  1. Box account
  2. Freshservice account
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Connect Box + Freshservice in Minutes

It's easy to connect Box + Freshservice and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Comment

Triggered when someone comments on a file in a folder you own/collaborate on.

New File

Triggered when you add a new file to a folder.

Task Assigned to You

Triggered when you are assigned a task.

New User

Triggers when a new User is created.

Update User

Triggers when a user is updated.

New Event

Triggered when a new event is performed (this is the activity stream).

New Folder

Triggered when you add a new folder.

New Ticket

Triggers when there is a new ticket is created in Freshservice.

Update Ticket

Triggers when a Ticket is updated.

Create Ticket

Create a ticket in Freshservice for your domain.

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