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Zapier makes it easy to integrate Bitrix24 CRM with Brevo - no code necessary. See how you can get setup in minutes.

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Bitrix24 CRM
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Bitrix24 CRM
1. Choose trigger event
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Brevo
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Brevo
2. Choose action
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1. Select the event
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Bitrix24 CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Company Trigger" from Bitrix24 CRM.

Add your action

An action happens after the trigger—such as "Add or Update Contact" in Brevo.

You’re connected!

Zapier seamlessly connects Bitrix24 CRM and Brevo, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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  • Bitrix24 CRM triggers, actions, and search
    Task Trigger (Add)

    Fires when a new task is added.

    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    Trigger
    Instant
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    • Event
      Required
    • Entity Type Id
      Required
    Trigger
    Instant
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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Bitrix24 CRM and Brevo

Create tasks for bounced marketing emails

When a Brevo marketing email hard bounces, Zapier automatically creates a task in Bitrix24 CRM for follow-up. This ensures no customer communication falls through the cracks and provides a streamlined way to address invalid email addresses promptly.

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Add Brevo contacts for new Bitrix24 CRM leads

When a new lead is detected in Bitrix24 CRM, Zapier immediately adds it as a contact in Brevo. This automation ensures your email marketing audience is always up-to-date with fresh leads, saving you from manual data entry and helping campaigns reach the right people in a timely manner.

Marketing & Marketing Ops

Learn how to automate Brevo on the Zapier blog

Make work flow with AI

Level up your Bitrix24 CRM to Brevo integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Bitrix24 CRM + Brevo integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Bitrix24 CRM and Brevo

Can I automatically add new Bitrix24 leads to Brevo contacts?

Yes, you can set up an automation where every new lead added in Bitrix24 is automatically created as a contact in Brevo. This can be accomplished by configuring a trigger in Bitrix24 CRM that fires when a new lead is generated, and an action in Brevo that adds the contact data accordingly.

How do I sync my Bitrix24 CRM deals with my Brevo account?

You can synchronize your deals from Bitrix24 CRM to Brevo using our integration platform. By setting triggers like 'Deal Updated' or 'Deal Closed' in Bitrix24, actions such as recording or updating these details in Brevo can occur seamlessly without manual intervention.

Is it possible to update contact information between the two platforms?

Absolutely, you can set up a two-way sync for contact information. When changes happen either on Bitrix24 or on Brevo, those updates will be reflected on the other platform. You need to configure a trigger for when a contact is updated and pair it with an action to update the corresponding field.

What happens if there are duplicate contacts during integration?

Our system provides options for handling duplicates during integration. You can choose settings that check for existing contacts before adding new ones, and configuration options are available to update existing contacts instead of creating duplicates.

How frequently does data synchronization occur between Bitrix24 and Brevo?

The frequency of data synchronization depends on how you set up your triggers and actions within the integration settings. You can have them run continuously in real-time, triggered by specific events, or scheduled at regular intervals.

Can custom fields be mapped from Bitrix24 CRM to Brevo?

Yes, custom fields from your Bitrix24 CRM can be mapped to corresponding fields in Brevo. This ensures all necessary information is carried over during integration.

Will there be any downtime required for setting up the integration?

Typically, there's no downtime required when setting up this integration. We'll guide you through configuring the necessary triggers and actions while your systems continue running smoothly. Adjustments are made without interrupting ongoing operations.

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About Bitrix24 CRM
Bitrix24 is a free CRM, project management and collaboration platform used by 10 million teams and available in 18 different languages.
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About Brevo
Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses grow.
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