You use your support desk to manage your customer conversations, but power through your to-do list elsewhere. Use this Zapier integration to organize your day in one fell swoop. After you set it up, new Freshdesk tickets will be added as to-do's in Basecamp 3. Your to-do list has been tamed, finally.
How this Freshdesk-Basecamp 3 integration works
- A new ticket is created in Freshdesk
- Zapier adds that ticket as a Basecamp 3 to-do
- Basecamp 3
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Triggers when a new to-do is created in a basecamp.
Creates a new message in a message board.
Triggers when any activity happens in a basecamp.
Creates a new project.
Triggers when a new project is created.
Creates a new to-do list in a to-do set.
Triggers when a new customer is created.
Allows you to create a Company entry in Freshdesk.
Triggers when a Note is added to a Ticket.
Create a ticket in Freshdesk for your domain.