When this happens...
FreshdeskNew Ticket
Then do this...
Basecamp 3Create To-do

You use your support desk to manage your customer conversations, but power through your to-do list elsewhere. Use this Zapier integration to organize your day in one fell swoop. After you set it up, new Freshdesk tickets will be added as to-do's in Basecamp 3. Your to-do list has been tamed, finally.

How this Freshdesk-Basecamp 3 integration works

  1. A new ticket is created in Freshdesk
  2. Zapier adds that ticket as a Basecamp 3 to-do

Apps involved

  • Freshdesk
  • Basecamp 3

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Basecamp 3 + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New To-do

Triggers when a new to-do is created in a basecamp.

Create Message

Creates a new message in a message board.

New Activity

Triggers when any activity happens in a basecamp.

Create Project

Creates a new project.

New Project

Triggers when a new project is created.

Create To-do List

Creates a new to-do list in a to-do set.

New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

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Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.