Basecamp 3 + Freshdesk
Create new Basecamp 3 messages from updated Freshdesk tickets
This workflow initiates when a ticket gets updated in Freshdesk, prompting a new message creation in Basecamp 3. Enhance your team communication and efficiency by ensuring everyone is notified of changes in ticket status immediately. Keep your teamwork seamless without the hassle of manual updates.
This workflow initiates when a ticket gets updated in Freshdesk, prompting a new message creation in Basecamp 3. Enhance your team communication and efficiency by ensuring everyone is notified of changes in ticket status immediately. Keep your teamwork seamless without the hassle of manual updates.
- When this happens...Update Ticket
Triggers when a Ticket is updated.
- automatically do this!Create Message
Triggers when a new message is created in a message board.
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About Basecamp 3
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
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Team ChatAbout Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
