Connect Amazon SNS and OpsGenie to unlock the power of automation

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New JSON Message" from Amazon SNS.

Add your action

An action happens after the trigger—such as "Create Alert" in OpsGenie.

You’re connected!

Zapier seamlessly connects Amazon SNS and OpsGenie, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Topic_name
  Required
Trigger
Instant
Try It
New Topic
Triggers when you add a new topic.
Trigger
Polling
Try It
- Topic
  Required
- Message
- Subject
Action
Write
- Message
- Priority
- Tags
- Teams
- Actions
- Source
- Entity
- Alias
- Description
- Note
- User
Action
Write

- Topic_name
  Required
Trigger
Instant
Try It
- Topic
  Required
- Message
- Subject
Action
Write
- Topic_name
  Required
- Subscription_protocol
- Subscription_endpoint
Action
Write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Amazon SNS and OpsGenie to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Learn about AI automation

Frequently Asked Questions about Amazon SNS + OpsGenie integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Amazon SNS and OpsGenie

What is required to integrate Amazon SNS with OpsGenie?

To integrate Amazon SNS with OpsGenie, you'll need an OpsGenie account and access to Amazon SNS within your AWS account. You'll configure a trigger in Amazon SNS that sends notifications to a specified endpoint in OpsGenie. This setup allows alerts from SNS topics to flow into OpsGenie seamlessly.

How do I set up triggers in Amazon SNS to send alerts to OpsGenie?

In order to set up triggers, you must configure your SNS topics in the AWS Management Console. Create an HTTPS subscription that points to your unique OpsGenie endpoint URL, enabling the alerts from specific events like monitoring alarms or application logs to be sent directly to OpsGenie.

What types of actions does the integration between Amazon SNS and OpsGenie support?

The integration supports actions such as creating alerts in OpsGenie for any notification received from the designated SNS topics. These alerts can then trigger further actions within our system, like escalating notifications if they're not acknowledged promptly.

Can we customize alert messages sent from Amazon SNS through this integration?

Yes, you can customize alert messages by setting up specific message formats within your Amazon SNS configurations. Our system then interprets these messages when they arrive at OpsGenie, so you have control over what information is conveyed.

How does authentication work between Amazon SNS and OpsGenie?

Authentication is managed via secure tokens provided by us when you create an overall Integration API key in your OpsGenie account. Ensure this key is kept secure as it verifies that requests sent from your AWS environment are legitimate.

Is it possible to troubleshoot issues in the integration between Amazon SNS and our service?

Troubleshooting can be performed by checking logs both in AWS CloudWatch for activities related to your SNS topics and within our platform's logging tools. Ensuring endpoint URLs are correctly set and checking network connectivity can also help resolve common issues.

Are there any limitations when using this integration for large volumes of data?

While our system efficiently handles large volumes of data through this integration, it's essential to consider quotas on request counts per second imposed by AWS on their SNS service. Coordinating this with our alert processing capabilities ensures smooth operation.

About Amazon SNS

Amazon Simple Notification Service is a flexible, and fast messaging service which is fully managed. SNS is a simple and cost-effective method to message both distributed services and human recipients.

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Related categories

Amazon Notifications

About OpsGenie

OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.

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