Learn Zapier in 14 days
See how IT professionals can use Zapier to orchestrate AI across their business.
Lesson 1
Get Started with Zapier
Use AI to automate help desk tickets
Lesson 2
Automate Ticket Routing
Replace manual triage and get your support tickets to the right teams quickly
Lesson 3
Set Up AI Support with Zapier Chatbots
Create and train your own chatbot to answer FAQs for you and your team
Lesson 4
AI for Incidents
Build a system for critical incidents with organization and speed
Lesson 5
Onboarding New Employees
Create a system for getting new hires started
Zap Tips
Intro to Zapier!
Discover how Zapier can transform your workflow by automating tasks across your apps. In this video, we’ll introduce you to Zapier’s powerful tools: Zaps, Tables, Interfaces, and Chatbots.
What Zapier can do
Learn how to set up workflows directly from your Zapier home, find automation ideas for specific apps, and discover the possibilities with your favorite tools.
Connect your favorite apps with Zapier
Having trouble getting started? Follow these simple steps to connect your favorite apps and start building your first Zap. You’ll be automating tasks and saving time in no time.
Automate with triggers and actions
Setting up triggers and actions will help automate your tasks and save you time. Triggers start your workflow automatically, and actions complete your tasks. Watch our demo to see how!
Master field mapping
Field mapping is like connecting the dots to make sure your data flows smoothly between apps. In this demo, we'll guide you through the process of mapping fields accurately so the right info lands in the right places.
