Chatbots
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Scale success with Chatbots
Chatbots is the easiest way to automate any customer interaction, helping your business scale support and generate more leads.
✔️ Free forever for core features
✔️ Build a custom chatbot in minutes
✔️ No credit card required
Get started quickly and easily
Resolve frequently-asked questions instantly, freeing your team to drive business growth while your chatbot handles support at-scale.
Integrate with 8000+ apps
With 8,000+ app integrations, Zapier makes it easy to create robust support and lead management workflows with the apps your team uses every day.
Backed by Zapier
Chatbots is backed by Zapier, a proven and scalable no-code automation platform trusted by over 2.2 million customers.
Zapier is trusted by over 2.2 million companies worldwide
An easy-to-use AI chatbot builder with the power of Zapier
Instant answers from multiple sources
Create AI chatbots trained on your own live and static knowledge sources. Then, view analytics and conversation history to make your customer interactions even more seamless.
Automate customer support
Instantly scale your customer support whenever you need the help. Automatically answer your most commonly-asked questions and keep your support costs low.
Generate and qualify leads
Quickly launch an AI chatbot that can collect, qualify, and convert leads. Then, automate personalized follow-ups, so you can turn prospects into happy customers.
Why use Chatbots to automate conversations?
Save time on repetitive tasks
Resolve frequently asked questions instantly to reduce your overall support volume, so your team can focus on higher-level tasks.
Scale your operations
Scale your business to support more customers and qualify more prospects—without increasing headcount.
24/7/365 availability
Resolve questions instantly. Your conversation workflows offer personalized assistance to your customers even when your team isn't online.
Automate your workflows
WIth 8,000+ app integrations, Zapier makes it easy to create robust support and lead management workflows with the apps your team uses every day.
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Build your first chatbot in minutes, powered by OpenAI
Capture leads
Effortlessly collect new leads via a chatbot embedded on your website.
Build support chatbots
Create a chatbot to answer your most frequently asked questions.
Create blog content
Automatically generate a blog strategy and new content.
Onboard new employees
Upgrade your new hire onboarding process with this chatbot.
Generate social media content
Optimize your social strategy and generate social media posts.
Research topics
Streamline your research and easily find valuable insights about anything.
“I use so many tools, and there’s always an issue with them. I’ve been looking to centralize my tech platforms, and using Zapier Chatbots to help optimize the client lead management process has made that possible."
—Bennett Washabaugh, CEO and Co-Founder at TenantBase
FAQ
How can I try Zapier Chatbots?
All you need is a free Zapier account—no credit card required.
Start your free trial here
How much does Zapier Chatbots cost?
Chatbots is free to use with no monthly messaging limits.
For features like custom branding, knowledge sources, and integrations, you can upgrade to Chatbots Pro or Advanced as add-on purchases, no paid Zapier plan is required.
We also offer a 2-week trial of Advanced functionality so you can explore premium features.
Compare plans and pricing here
Which AI models are available?
The base Chatbots models are GPT-3.5 and GPT-4o mini.
With Chatbots Pro, you can connect to other models (like GPT-4o) using an API key from your personal OpenAI account.
Currently, OpenAI Assistants are not supported.
Can I share chatbots?
Yes. You can share a single chatbot in multiple ways at the same time.
- Direct link – Share a unique link to your chatbot.
- Embed – Add your chatbot to a website. (Available with Chatbots Pro.)
- Integration – Connect and share through other apps. Learn more here.
- Zapier Interfaces – Share your chatbot as part of a custom interface. Learn more here.
Check out our pricing page to compare features
Can I train my chatbot using my own data?
You can connect multiple public web pages, Zapier tables, .txt, .csv, .doc, .pdf, .pptx, or .json text files and customize how your chatbot uses that information.
The knowledge upload limits in your plan apply to each chatbot individually, not to your entire account.
Do you offer custom plans?
Yes! We offer custom plans if you need to increase the total number of your chatbots.
Schedule a call to learn more
Where can I learn more about using Chatbots?
If you'd like to learn more about using Chatbots, check out the following resources:
