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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New, Updated or Deleted Client" from SmartMatchApp.

Add your action

An action happens after the trigger—such as "Create or Update Contact" in Switchboard.

You’re connected!

Zapier seamlessly connects SmartMatchApp and Switchboard, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Object
  Required
Trigger
Instant
Try It
- Client ID
- Created
Action
Write
- Fullname
- Search by primary phone
- Search by primary email
- Is_submitted
- Is_archived
Action
Search
Contact Replied
Triggers when a contact replies to your Switchboard account.
Trigger
Instant
Try It

Create Client (Deprecated)
Creates a new client. Please use "Create or Update Client" instead.
Action
Write
- Client ID
  Required
Action
Write
Contact Created or Updated
Triggers when a contact is created or updated on your Switchboard account.
Trigger
Instant
Try It
- Phone Number
  Required
- Opt-in
- Tags
- First Name
- Last Name
- Email
- Street
- City
- County
- State
- Zip Code
- Country
- URL
- Icon
- Source
- Description
- Custom 1
- Custom 2
- Custom 3
- Custom 4
- Custom 5
Action
Write

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect SmartMatchApp and Switchboard to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your SmartMatchApp to Switchboard integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About SmartMatchApp

SmartMatchApp is a matchmaking and membership CRM to organize and optimize the process of matching, introducing, and connecting people.

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Related categories

CRM (Customer Relationship Management)

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Switchboard

Switchboard enables you to build deeper relationships with customers through SMS, MMS and Video Texting.

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