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How Zapier works
Zapier makes it easy to integrate Pingdom with ServiceNow - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Check" from Pingdom.
Add your action
An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.
You’re connected!
Zapier seamlessly connects Pingdom and ServiceNow, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Check
Triggers when a new check is added.
Try ItTriggerPolling - Choose CheckRequired
- Choose ContactRequired
Try ItTriggerPolling- TableRequired
Try ItTriggerPolling- FileRequired
- TableRequired
ActionWrite
- New Contact
Triggers when a new contact is added.
Try ItTriggerPolling - Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- TableRequired
Try ItTriggerPolling- TableRequired
ActionWrite
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Frequently Asked Questions about Pingdom + ServiceNow integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Pingdom and ServiceNow
How do I integrate Pingdom with ServiceNow?
To integrate Pingdom with ServiceNow, you'll need to set up a connection between both applications using their respective APIs. First, ensure you have the necessary credentials for both platforms. Then, decide on the triggers from Pingdom that will initiate actions in ServiceNow, such as alert creation or ticket updates.
What kind of triggers can we use from Pingdom in the integration?
In our integration, you can use various triggers from Pingdom such as 'Check Failed', 'Check Successful', and 'Alert Triggered'. These triggers can be set to initiate specific workflows in ServiceNow like opening a new incident or updating an existing one.
Can actions in ServiceNow trigger changes in Pingdom?
Yes, actions performed within ServiceNow can be configured to trigger changes in Pingdom. For example, resolving a ticket in ServiceNow could automatically resume monitoring for certain checks paused in Pingdom.
What happens when an alert is triggered in Pingdom?
When an alert is triggered in Pingdom, it can be set to create a new incident or update an existing one within ServiceNow. The integration ensures real-time synchronization so that teams are immediately notified about potential issues that need attention.
How often does information sync between Pingdom and ServiceNow?
Our integration allows for real-time synchronization between Pingdom and ServiceNow. This means actions and alerts are updated instantly across both platforms without delay.
Do we need any specific permissions for integrating these two services?
Yes, you will need appropriate admin permissions on both the Pingdom and ServiceNow platforms. Ensure API access is enabled for setting up and managing the integration effectively.
What sort of issues could occur during the integration process?
During the integration process, common issues might include incorrect API key configurations or insufficient permissions. It's important to check all credentials and permissions beforehand to ensure a smooth setup process.