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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Account [New and Value Changes]" from Totango.

Add your action

An action happens after the trigger—such as "Add New Label" in Mumble.

You’re connected!

Zapier seamlessly connects Totango and Mumble, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Query
  Required
Trigger
Polling
Try It
- Query
  Required
Trigger
Polling
Try It
- Attributes to Send
  Required
- Totango Service ID
  Required
Action
Write
- Customer Phone Number
  Required
- Customer Name
  Required
- Customer Email
- Chatbot token
- Source
- UTM Source
- UTM Medium
- UTM Campaign
- UTM Content
- UTM Term
- UTM Ad
- Placement
- Ad Set ID
- Google Analytics ID
- GA Session ID
- Campaign ID
- Keyword ID
- Google Click ID
- Web Braid ID
- Google Braid ID
- Facebook Click ID
- Microsoft Click ID
- TikTok Click ID
- Yandex Click ID
- Outbrain Click ID
- LinkedIn Follow Attribution Tag ID
- Taboola Click ID
- Twitter Click ID
- Current URL
- User Agent
- IP Address
- Facebook Browser Cookie
- Facebook Browser Pixel
- Google Analytics Client ID
- Match Type
- Device
- Layer
- Network
- Form
Action
Write
- Customer Phone
  Required
- Customer Name
  Required
- Email
- UTM Source
- UTM Medium
- UTM Campaign
- UTM Ad
- UTM Content
- UTM Term
- Placement
- Ad Set ID
- Google Analytics ID
- GA Session ID
- Campaign ID
- Keyword ID
- Google Click ID
- Web Braid ID
- Google Braid ID
- Facebook Click ID
- Microsoft Click ID
- TikTok Click ID
- Yandex Click ID
- Outbrain Click ID
- LinkedIn Follow Attribution Tag ID
- Taboola Click ID
- Twitter Click ID
- Current URL
- User Agent
- IP Address
- Facebook Browser Cookie
- Facebook Browser Pixel
- Google Analytics Client ID
- Match Type
- Device
- Layer
- Network
- Form
Action
Write

- Customer Phone Number
  Required
- Template ID
  Required
- Variable
  Required
- Customer Name
- Source
- Chatbot Token
Action
Write

- Segment
  Required
Trigger
Polling
Try It
- Segment
  Required
Trigger
Polling
Try It
- Label Name
  Required
Action
Write
- Label Name
  Required
Action
Write
- Customer Phone Number
  Required
- Template ID
  Required
- Customer Name
- Source
- Chatbot Token
Action
Write
- Customer Phone Number
  Required
- Message
  Required
- Customer Name
- Source
- Chatbot Token
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Totango and Mumble to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Totango to Mumble integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Totango

Totango is a Customer Engagement Management platform.

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Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Mumble

Mumble facilitates customer communication via automated messaging using Whatsapp Business API.